Trouble Tracker | Chargeback

Trouble Tracker | Chargeback

Priser
Gratis at installere. Yderligere gebyrer kan være gældende.
Højdepunkter
Anvend direkte i Shopify-administratoren
Bedømmelse
2,0 (4)

Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.

Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order.

Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order. mere
  • Expert Dispute Assistance: Our skilled team handles your chargeback disputes
  • Trouble Tracker: Harness data-driven insights to identify problematic orders
  • Real-Time Alert System: Receive instant notifications for problematic orders

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Anvend direkte i Shopify-administratoren

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Svindeltyper

Forebyggelsesværktøjer

Underretninger og analyse

Priser

Free

Gratis at installere

Chargebacks - 20% Success Fee revenue returned through disputes. Trouble Tracker $0.30 fee per order

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Se alle prismuligheder

Anmeldelser (4)

Samlet bedømmelse
2
Antal pr. bedømmelsesniveau
  • 75 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 25 % af bedømmelserne er på 1 stjerner
10. april 2025

My store has been open for almost 2.5 years without a single chargeback. One chargeback was submitted from a customer for product they received and returned past our return period...and sent to an address where I am NOT located. Not only did I submit full transcripts of conversations with this customer that occurred over a 2-week period, I also emailed a copy of our return policy, proof that the item was NOT sent to my location, they FAILED to include this documentation and sumitted a generic letter which wound up being rejected. Because of that, my store was removed from the Shop Pay app which is a HUGE referral business for my store. I wish I could SUE them.

Shop SingleTree Lane
USA
8 måneder bruger appen
10. januar 2024

Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!

EVLUTION NUTRITION
USA
5 måneder bruger appen
24. juli 2023

We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.

Two Step Performance
USA
17 dage bruger appen
14. september 2023

Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.

Dangkeebs
USA
7 dage bruger appen

Support

Appsupport leveres af Chargeback Resolver LLC.

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

Chargeback Resolver LLC

4660 New Broad St., Orlando, FL, 32814, US

Lanceret

16. juni 2023

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