Trouble Tracker | Chargeback
- Ceny
-
Bezpłatna instalacja. Mogą obowiązywać dodatkowe opłaty.
- Najważniejsze informacje
- Dostępna bezpośrednio w panelu administracyjnym Shopify
- Ocena
- 2,1 (4)
- Deweloper
- Chargeback Resolver LLC
Wyróżnione obrazy w galerii
Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.
Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order.
- Expert Dispute Assistance: Our skilled team handles your chargeback disputes
- Trouble Tracker: Harness data-driven insights to identify problematic orders
- Real-Time Alert System: Receive instant notifications for problematic orders
- Najważniejsze informacje
- Dostępna bezpośrednio w panelu administracyjnym Shopify
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Kategorie
Typy oszustw
Narzędzia do zapobiegania
Alerty i analizy
Ceny
Free
Bezpłatna instalacja
Chargebacks - 20% Success Fee revenue returned through disputes. Trouble Tracker $0.30 fee per order
Wszystkie opłaty są naliczane w USD. Zobacz wszystkie opcje cen
Recenzje (4)
My store has been open for almost 2.5 years without a single chargeback. One chargeback was submitted from a customer for product they received and returned past our return period...and sent to an address where I am NOT located. Not only did I submit full transcripts of conversations with this customer that occurred over a 2-week period, I also emailed a copy of our return policy, proof that the item was NOT sent to my location, they FAILED to include this documentation and sumitted a generic letter which wound up being rejected. Because of that, my store was removed from the Shop Pay app which is a HUGE referral business for my store. I wish I could SUE them.
Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!
We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: Chargeback Resolver LLC.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
4660 New Broad St., Orlando, FL, 32814, US
Wprowadzenie na rynek
16 czerwiec 2023