Chargeblast: Block Chargebacks

Spoke to Qi over on X, and he set me up with his lovely staff, Noura and Sheen., had a call with Noura, who was amazing and gave me good rates for the alerts. The service itself is very good, and the alerts catchment rate is far better than the previous provider i was with. Highly rated!

What a HORRIBLE app! This app does NOT stop chargebacks and the customer service is absolutely terrible. The chargeback setup takes months to finally get setup and even then you realize they only gave you setup for ONE card type. For example you need a different setup for visa, MC, discover, amex etc. You have to beg them for help and they are not clear on instructions. Setting this up is not easy so if you are a beginner to this type of app, find another app with better customer service. I installed this app and have been trying to get help to set this up for 2 months now....safe to say i now have 2 disputes and a 30% revenue reserve thanks to their lack of a functioning app and customer service. BEWARE

Excellent experience with Chargeblast so far. The onboarding was smooth, support was very fast, and Russen was extremely helpful throughout the entire setup process. She answered all my questions clearly and made everything easy to understand.

The app gives great visibility into disputes and chargeback handling, and the integration with Shopify has been seamless.

Highly recommend for any ecommerce brand looking to better manage chargebacks and disputes.