Chargeblast

We had been looking for a good tool like Chargeblast for a long time. They promised to bring our chargeback rate close to zero, and they delivered. What they do better than any other platform I've used:
a) keep it simple - they alert us of chargebacks and make it easy to resolve them
b) match the alerts to transactions in Shopify, with a list of potential matches if there's not a perfect match. this was a HUGE pain for the team when we were going direct with Verifi and Ethoca
c) automate refunds and/or subscription cancellations (based on our own rules/criteria)
Their team is super responsive, and for the most part the tool just runs in the background and we don't have to think about it - which is the goal. Glad we found them, and highly recommend to any business with significant chargeback volume.

You will never see me writing a review, but trust me this company is not the way to go, it charges for chargeback alerts that are not even from you, it dosnt auto refund orders, it is an absolute nightmare. Please do yourself the favour and don't use this app, there's plenty off better, more trustworthy more comprehensive alteranatives!

Stay away from this app. Horrible support. Nobody got back to me at all via email. Needed to connect one of my new payment processors and they completely go MIA mid transition. Terrible. Use chargeflow. AVOID this app.

Chargeblast has worked great for us! We're very impressed by the modern system and performance quality. It's kept our dispute to 0 for almost a year now and our processing has improved dramatically because of this

This app saved my business from chargebacks. They completely prevented all my chargebacks and had amazing customer service. The platform is also super easy to use. I definitely recomend.