ChargeDesk

ChargeDesk

開發者:ChargeDesk

Optimise customer support. Manage orders inside any helpdesk.

5.0 5 顆星(1 評論)

Supercharge Your Helpdesk

See Shopify orders inside Freshdesk, Zendesk, Front, Help Scout, LiveAgent, Intercom, LiveChat, HubSpot, Missive, Gmail, Chrome & more!

Process Refunds

Enable your support agents to process refunds without leaving their helpdesk. Record a full log including reason codes for detailed reports.

Create Live Shopify Orders

Create an orders for a customers during any conversation and send a link for immediate payment on your Shopify store. Never miss a sale.


有關 ChargeDesk

ChargeDesk connects your Shopify store with your existing helpdesk. We offer native integrations with all the most popular helpdesks. For those which we don't directly support, our Chrome app will allow you to tag and manage customers on any web page. We also offer iOS and Android apps for customer management on the go.

Our powerful algorithms automatically match your customer's orders to their support tickets. Orders will be shown next to support tickets where you can see the customer information and perform refunds. In the rare case where a perfect match is not found, our apps enable your support agents to search for customers based on their name, email address, phone number or even information inside the order itself.

ChargeDesk also uniquely allows you to create new orders for your Shopify store right next to a support tickets or conversations. This means your support agent can be chatting with a customer and immediately create an order for them. The customer will complete the order on your store as if they had chosen the items themselves. Say a customer is asking about the best shoe for their needs. A support agent can suggest a shoe, in their size and send them a link to the final order with their items already in their cart.

The ChargeDesk platform also offers detailed reporting, invoice and receipt generation, a self-support portal and many more features.

整合對象:

  • Front,
  • Help Scout,
  • Freshdesk,
  • Intercom,
  • Zendesk,
  • Hubspot

媒體庫

支援

定價 14 天免費試用

查看所有定價選項

Hobby Plan

每月 $29

SMS usage fees may apply.

  • Up to 1200 Recent Customers
  • Up to 4 Active Agents

Startup Plan

每月 $99

SMS usage fees may apply.

  • Up to 6000 Recent Customers
  • Up to 13 Active Agents

Business Plan

每月 $249

SMS usage fees may apply.

  • Up to 36000 Recent Customers
  • Up to 36 Active Agents

Enterprise Plan

每月 $749

SMS usage fees may apply. Additional agents and customers are also supported on this plan for an additional fee.

  • Up to 180000 Recent Customers
  • Up to 120 Active Agents

* 所有費用均以 USD 計價。
** 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

5.0 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

  • 5 5 顆星
    100% 的評等為 5 顆星
  • 4 5 顆星
    0% 的評等為 4 顆星
    (0)
  • 3 5 顆星
    0% 的評等為 3 顆星
    (0)
  • 2 5 顆星
    0% 的評等為 2 顆星
    (0)
  • 1 5 顆星
    0% 的評等為 1 顆星
    (0)

最近的評論

Sunshine Kids Australia

Helps me list my products and I'm starting to use it to create orders inside Zendesk. Really useful having all the functionality inside Zendesk!