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Chargeflow is amazing! I received a chargeback from someone who tried to scam me. I am so thankful I had Chargeback. I contacted them immediately through their chat and Jason helped me quickly. He was very reassuring and told me everything I needed to do. Follow up and communication was prompt and efficient. Hoping this appeal turns out in my favor. :)
We just set up our account with Chargeflow and it was an easy and seamless integration. I set up a call with Ben to walk me thru the first initial chargebacks we received and he was very helpful, guiding me thru the platform and providing tips on how to optimize the software to best cater to our business needs.
This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.
Aubrey was great to work with. Saved the day in the last moment
They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.
amazing support got my issue resolved extremely quick!!
Great app. Easy to use, win rate has been high for us, and they have great customer service. Ben helped me out and answered my questions quickly and thoroughly.
Perfect. Amazing support, especially Carla is outstaning and very helpful.
Works great, lots of customization options for fighting chargebacks. They are flexible to help with specific requests to accommodate your company needs. Nice staff, always willing to help. Proactive account manager. Would recommend!
Excellent support and a very helpful app for managing disputes. The team is responsive, professional, and easy to work with. Thank you!