Avis (236)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
7 septembre 2022

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Kick Game
Royaume-Uni
8 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 19 septembre 2022

Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.

9 août 2022

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
États-Unis
8 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 10 août 2022

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

4 juin 2023

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
Australie
8 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 9 novembre 2023

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

27 octobre 2022

I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.

My Picks for You
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 31 octobre 2022

It's great serving grateful clients like you:)

We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.

Thank you so much for your kind words!

8 décembre 2021

This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!

Harmony Grove Woodcraft
États-Unis
7 mois d’utilisation de l’application
31 mars 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
Singapour
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 18 avril 2023

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

9 août 2022

Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!

Mailee™
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 9 août 2022

Thank you for your kind words!
We are always happy to serve you as clients and get to know you in person in order to brighten the way we can help recovering your lost money from chargebacks.

20 juillet 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Neil Jou Productions
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 9 novembre 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

23 février 2023

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 20 mars 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

18 décembre 2022

Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.

Recommendation Letters
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

I appreciate your great feedback, thank you!

We managed to tailor our product and services for any e-commerce business, combining our superb technology and experience.