Avis (236)

Note globale
4,8
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 septembre 2022

Interesting, it is very helpful and after few days we just made a call to discuss further. Very well recommended!

Gods of Zushin
Malte
6 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 2 octobre 2022

Thank you very much!
We prioritize the relationship with our clients, at any time, along with doing what we're best in - handling chargebacks at a top-level way.

Modifié le 24 février 2023

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.

The App is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.

Thanks for your hard work!

Hundeliebling
R.A.S. chinoise de Hong Kong
6 mois d’utilisation de l’application
24 février 2023

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there.

It is is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases.

Thanks for your hard work!

Wahre Katzenliebe
R.A.S. chinoise de Hong Kong
6 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 20 mars 2023

Thanks for your honest feedback!

From the beginning, it was important to us to provide superb human-service along with our advanced technology, so all queries and needs can be addressed and solved quickly and efficiently.

It's great to have you as our client:)

30 novembre 2022

We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)

Cablenova
Royaume-Uni
6 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

Thank you so much, I appreciate your kind words:)
The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!

14 novembre 2023

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

KlarSonne
Pays-Bas
6 mois d’utilisation de l’application
23 novembre 2022

Gentle man very informative about charge backs looking forward to implementing charge flow with my store

2 Nique's Creation
États-Unis
5 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 29 novembre 2022

Thanks so much for your feedback!

Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.

1 septembre 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

SoftwareCW
États-Unis
5 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 9 novembre 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

2 novembre 2023

Great company, Boaz is very flexible with the calls and helped me out quickly. thanks!

ValleyViolet.com
Pays-Bas
5 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 12 novembre 2023

Hey, thanks for your feedback!

We're always to support you, 24/7, feel free to reach out any time!

1 septembre 2022

I have a fantastic experience working with the Chargeflow program. The app. is easy to work with and has helped save our company thousands of dollars in charge backs. It has also save us hundreds of man hours gathering the correct information to dispute the case. The Chargeflow team has been very easy & helpful to work with. Jim

TheCobblers
États-Unis
5 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 6 septembre 2022

We appreciate your great feedback Jim!
Our numbers show significant increase in our merchants' ROI due to the full coverage we provide for all of their chargebacks.

26 septembre 2023

Chargeflow has been an absolute joy to work with. Highly recommend.

PhysioTru
États-Unis
5 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 9 novembre 2023

Thanks a lot!

Handling disputes is a real annoying chore, I'm glad you can now keep growing your business while we cover your back from chargebacks.