리뷰 (232)

전체 평점
4.8
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
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2022년 6월 14일

First of all, the customer support is fantastic. So glad that their customer service is still a real human, it's so rare these days. Their employees are knowledgeable, courteous, and go the extra mile to assist you. So professional!
Second, the app is intuitive. So it was easy to use and so easy to set up.
Third, this company has lifted a huge weight off our shoulders by handling inquiries, claims, and disputes. The number of times Charge flow saved us from customers using chargeback as a way to get free stuff.
Highly recommended app for anyone who deals with online payments on this platform.

Sohnne Inc.
미국
앱 사용 기간 10개월
답글 Chargeflow, Inc.개 2022년 8월 2일

Thanks so much for your kind words!
Along with our developed AI, we make sure our human resources are at the top, in order to serve our merchants appropriately.

2022년 9월 12일

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
미국
앱 사용 기간 10개월
답글 Chargeflow, Inc.개 2022년 9월 19일

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.

2022년 6월 26일

I used this app because recently I have been getting a lot of chargebacks. The team was able to assist me for sure. The are willing to help & have great service!

Passé NY
미국
앱 사용 기간 10개월
답글 Chargeflow, Inc.개 2022년 7월 19일

Thank you so much!
Our mission is to be of absolute assistance in fighting those chargebacks for merchants from A to Z.

2023년 3월 13일

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
미국
앱 사용 기간 9개월
답글 Chargeflow, Inc.개 2023년 3월 20일

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

2022년 11월 29일

Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.

Vinia
미국
앱 사용 기간 9개월
답글 Chargeflow, Inc.개 2022년 12월 26일

Thank you so much for your great review!
Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.

2022년 9월 7일

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Kick Game
영국
앱 사용 기간 8개월
답글 Chargeflow, Inc.개 2022년 9월 19일

Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.

2022년 8월 9일

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
미국
앱 사용 기간 8개월
답글 Chargeflow, Inc.개 2022년 8월 10일

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

2023년 6월 4일

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

Boo Beauty Bar
오스트레일리아
앱 사용 기간 8개월
답글 Chargeflow, Inc.개 2023년 11월 9일

Thanks for your awesome feedback!

Indeed, in our online world we live in, we tend to forget we need the human communication & support.
We do our best to provide both the finest technology and and the best live-support to our clients:)

2022년 10월 27일

I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.

My Picks for You
미국
앱 사용 기간 7개월
답글 Chargeflow, Inc.개 2022년 10월 31일

It's great serving grateful clients like you:)

We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.

Thank you so much for your kind words!

2021년 12월 8일

This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!

Harmony Grove Woodcraft
미국
앱 사용 기간 7개월