Avaliações (232)

Classificação geral
4,8
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
10 de junho de 2022

Great help very detailed and iniative. I had a great time talking to them. Hope for them to solve my disputes successfully

ComfyFins
Singapura
10 meses usando o app
Chargeflow, Inc. deixou uma resposta 2 de agosto de 2022

Thanks for leaving your thoughts!
We're on the same boat with you - doing all we can in order to win your chargebacks and recover your lost money.

14 de junho de 2022

First of all, the customer support is fantastic. So glad that their customer service is still a real human, it's so rare these days. Their employees are knowledgeable, courteous, and go the extra mile to assist you. So professional!
Second, the app is intuitive. So it was easy to use and so easy to set up.
Third, this company has lifted a huge weight off our shoulders by handling inquiries, claims, and disputes. The number of times Charge flow saved us from customers using chargeback as a way to get free stuff.
Highly recommended app for anyone who deals with online payments on this platform.

Sohnne Inc.
Estados Unidos
10 meses usando o app
Chargeflow, Inc. deixou uma resposta 2 de agosto de 2022

Thanks so much for your kind words!
Along with our developed AI, we make sure our human resources are at the top, in order to serve our merchants appropriately.

12 de abril de 2023

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Moon Dance Charms
Países Baixos
9 dias usando o app
Chargeflow, Inc. deixou uma resposta 18 de abril de 2023

Thank you so much for your great feedback!

Indeed, in order for an evidence to be compelling, it must be professionally comprehensive. This can be done with the best AI technology and our well-experienced expertise, which aims to save you time & money:)

12 de setembro de 2022

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
Estados Unidos
10 meses usando o app
Chargeflow, Inc. deixou uma resposta 19 de setembro de 2022

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.

26 de junho de 2022

I used this app because recently I have been getting a lot of chargebacks. The team was able to assist me for sure. The are willing to help & have great service!

Passé NY
Estados Unidos
10 meses usando o app
Chargeflow, Inc. deixou uma resposta 19 de julho de 2022

Thank you so much!
Our mission is to be of absolute assistance in fighting those chargebacks for merchants from A to Z.

7 de setembro de 2022

Chargeflow has been helpful in fighting our disputes, and winning us cases which are time-consuming and complex. The team are helpful and polite and always available to answer any queries.

Kick Game
Reino Unido
8 meses usando o app
Chargeflow, Inc. deixou uma resposta 19 de setembro de 2022

Thanks for you kind words!
We do our best to leverage our expertise and experience for saving you precious time and money.

9 de agosto de 2022

Easy dashboard, amazing customer support. It simplified our work in terms of replying manually to each chargeback.

VIOSSI
Estados Unidos
8 meses usando o app
Chargeflow, Inc. deixou uma resposta 10 de agosto de 2022

Thanks for your feedback!
You, as a business man, have so many chores you need to focus on. Now, responding to chargebacks will not be on your list.

10 de março de 2023

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result.
It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH
Hope Chargeflow will work!

Creating Perfume
Estados Unidos
7 dias usando o app
Chargeflow, Inc. deixou uma resposta 20 de março de 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

27 de outubro de 2022

I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.

My Picks for You
Estados Unidos
7 meses usando o app
Chargeflow, Inc. deixou uma resposta 31 de outubro de 2022

It's great serving grateful clients like you:)

We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.

Thank you so much for your kind words!

8 de dezembro de 2021

This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!

Harmony Grove Woodcraft
Estados Unidos
7 meses usando o app