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Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.
Great customer support
Very good support from Juda and his team
Happy with assistance received in resolving an issue I had
So far so good - the service is excellent and the onboarding is quite easy. Maria with support was super helpful.
Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.
Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me.
Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used.
So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.
Very thorough investigating, 5-Star Service!
Brilliant, easy setup & great assistance from Juda via Google Meet for setting up my alerts.
Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.