รีวิว (232)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
22 กุมภาพันธ์ 2022

I am so happy to have downloaded Chargeflow. I had a chargeback that I lost last year because I handled it on my own although the customer was in the wrong as they still have my product and the was rewarded their money back. Fast forward to today, I've gotten a second chargeback which I now feel comfortable that Chargeflow has my back.

Ringz & Tingz Jewels
สหรัฐอเมริกา
ประมาณ 1 ปี ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 22 กุมภาพันธ์ 2022

Thank you for your review! We are so happy that you feel more comfortable using Chargeflow.

แก้ไขเมื่อ 15 มิถุนายน 2022

WOW!! JUST GET THIS!! I was leary ..but it relieved me of fake hustler customers !! Chargeflow.. I was stressed out with the few fraudulent chargebacks customers were doing, since I see my customers face to face and it is a custom measured business, . and my contact guy Boaz is on point !! With Chargeflow, I now can concentrate on other areas of success with my business . Thank you Chargeflow.

Made 2 Measure Fajas
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 25 กรกฎาคม 2022

Thank you so much!

We are definitely aware of the headache and frustration handling chargebacks may cause merchants. You never know where the next chargeback will arrive from, but fortunately our AI, along with our experts, won't miss it.

แก้ไขเมื่อ 21 กุมภาพันธ์ 2022

I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.

Hourglass Clothing
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 22 กุมภาพันธ์ 2022

Thank you so much for your great review! We're happy to have you as a customer.

แก้ไขเมื่อ 27 ธันวาคม 2022

I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.

Dotflakes
แคนาดา
12 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 27 ธันวาคม 2022

Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.

Ariel

24 พฤษภาคม 2023

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Trugala
สหรัฐอเมริกา
12 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 12 กรกฎาคม 2023

Thanks, I really appreciate your feedback:)

It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.

Thanks again!

16 มกราคม 2023

Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks

Curvee
สหรัฐอเมริกา
11 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 6 กุมภาพันธ์ 2023

Thank you so much for your great review!

Chargebacks consume a lot of time and energy if dealing with them manually.
We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.

แก้ไขเมื่อ 5 มกราคม 2023

Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!

Creative Home
ฝรั่งเศส
11 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 9 มกราคม 2023

Thanks so much for your kind words, I appreciate it!

Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.

28 มีนาคม 2022

This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!

Instastyled | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
จีน
10 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 11 เมษายน 2022

Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.

10 มิถุนายน 2022

Great help very detailed and iniative. I had a great time talking to them. Hope for them to solve my disputes successfully

ComfyFins
สิงคโปร์
10 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 2 สิงหาคม 2022

Thanks for leaving your thoughts!
We're on the same boat with you - doing all we can in order to win your chargebacks and recover your lost money.

5 เมษายน 2023

Very helpful, I had a conversation with Mariane and to be honest she was very kind and professional in her replies, if you have chargbacks or hight risk orders and you need a professional team to look after your orders to make sure it's safe then you should definitely give them a try!!

SplashBerrys
สหรัฐอเมริกา
10 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 18 เมษายน 2023

Thanks for your kind words!

Fraud transactions are definitely frustrating.
We help you avoid them, as well as fight those which will become chargebacks on your behalf with our hands-off tech-solution.