评论 (232)

整体评分
4.8
每个评分等级的数量
  • 95% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2022年2月21日

I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.

Hourglass Clothing
美国
12个月 人在使用应用
Chargeflow, Inc.已回复 2022年2月22日

Thank you so much for your great review! We're happy to have you as a customer.

编辑时间:2022年12月27日

I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.

Dotflakes
加拿大
12个月 人在使用应用
Chargeflow, Inc.已回复 2022年12月27日

Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.

Ariel

2023年5月24日

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Trugala
美国
12个月 人在使用应用
Chargeflow, Inc.已回复 2023年7月12日

Thanks, I really appreciate your feedback:)

It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.

Thanks again!

2023年1月16日

Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks

Curvee
美国
11个月 人在使用应用
Chargeflow, Inc.已回复 2023年2月6日

Thank you so much for your great review!

Chargebacks consume a lot of time and energy if dealing with them manually.
We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.

编辑时间:2023年1月5日

Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!

Creative Home
法国
11个月 人在使用应用
Chargeflow, Inc.已回复 2023年1月9日

Thanks so much for your kind words, I appreciate it!

Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.

2022年3月28日

This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!

Instastyled | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
中国
10个月 人在使用应用
Chargeflow, Inc.已回复 2022年4月11日

Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.

2022年6月10日

Great help very detailed and iniative. I had a great time talking to them. Hope for them to solve my disputes successfully

ComfyFins
新加坡
10个月 人在使用应用
Chargeflow, Inc.已回复 2022年8月2日

Thanks for leaving your thoughts!
We're on the same boat with you - doing all we can in order to win your chargebacks and recover your lost money.

2023年4月5日

Very helpful, I had a conversation with Mariane and to be honest she was very kind and professional in her replies, if you have chargbacks or hight risk orders and you need a professional team to look after your orders to make sure it's safe then you should definitely give them a try!!

SplashBerrys
美国
10个月 人在使用应用
Chargeflow, Inc.已回复 2023年4月18日

Thanks for your kind words!

Fraud transactions are definitely frustrating.
We help you avoid them, as well as fight those which will become chargebacks on your behalf with our hands-off tech-solution.

2022年6月14日

First of all, the customer support is fantastic. So glad that their customer service is still a real human, it's so rare these days. Their employees are knowledgeable, courteous, and go the extra mile to assist you. So professional!
Second, the app is intuitive. So it was easy to use and so easy to set up.
Third, this company has lifted a huge weight off our shoulders by handling inquiries, claims, and disputes. The number of times Charge flow saved us from customers using chargeback as a way to get free stuff.
Highly recommended app for anyone who deals with online payments on this platform.

Sohnne Inc.
美国
10个月 人在使用应用
Chargeflow, Inc.已回复 2022年8月2日

Thanks so much for your kind words!
Along with our developed AI, we make sure our human resources are at the top, in order to serve our merchants appropriately.

2022年9月12日

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
美国
10个月 人在使用应用
Chargeflow, Inc.已回复 2022年9月19日

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.