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Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!
It's been great so far. They are continually making good improvements to the entire dashboard and overall UX and it's amazing to hand this part of owning a business off to someone who does it well. Customer support has been timely and helpful.
Great app, they are very efficient in defenses and the support team is very helpful.
Great service !
Had a call with Juda, and he explained how chargeflow works. He made sure installment was all configured correctly! Very easy to communicate with their customer support.Thank you for your help and time!
Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.
Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.
Great app and support.
Mariane from Chargeflow was super attentive, super responsive and did her best to try and reverse a chargeback for me.
Through no fault of her own, nor the app's, I appear set to lose a chargeback case for around $575....as it appears as though without my knowledge, the card was fraudulently used.
So the big banks, still make their money with their $25 Chargeback fee on top of my basically stolen goods.....you would think the banks would have insurance to protect the retailer, who is supplying the goods with a card authorised by the banks in good faith, but not in this world.
Awesome app and great, fast support!