評價 (179)

整體評分
4.6
各級評分數量
  • 96% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
編輯時間:2022年6月15日

WOW!! JUST GET THIS!! I was leary ..but it relieved me of fake hustler customers !! Chargeflow.. I was stressed out with the few fraudulent chargebacks customers were doing, since I see my customers face to face and it is a custom measured business, . and my contact guy Boaz is on point !! With Chargeflow, I now can concentrate on other areas of success with my business . Thank you Chargeflow.

Made 2 Measure Fajas
美國
使用應用程式 12個月
Chargeflow, Inc. 已回覆 2022年7月25日

Thank you so much!

We are definitely aware of the headache and frustration handling chargebacks may cause merchants. You never know where the next chargeback will arrive from, but fortunately our AI, along with our experts, won't miss it.

2023年5月24日

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Trugala
美國
使用應用程式 12個月
Chargeflow, Inc. 已回覆 2023年7月12日

Thanks, I really appreciate your feedback:)

It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.

Thanks again!

編輯時間:2022年2月21日

I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.

Hourglass Clothing
美國
使用應用程式 12個月
Chargeflow, Inc. 已回覆 2022年2月22日

Thank you so much for your great review! We're happy to have you as a customer.

編輯時間:2022年12月27日

I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.

Dotflakes
加拿大
使用應用程式 12個月
Chargeflow, Inc. 已回覆 2022年12月27日

Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.

Ariel

2023年1月16日

Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks

Curvee
美國
使用應用程式 11個月
Chargeflow, Inc. 已回覆 2023年2月6日

Thank you so much for your great review!

Chargebacks consume a lot of time and energy if dealing with them manually.
We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.

編輯時間:2023年1月5日

Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!

Creative Home
法國
使用應用程式 11個月
Chargeflow, Inc. 已回覆 2023年1月9日

Thanks so much for your kind words, I appreciate it!

Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.

2022年3月28日

This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!

Instastyled | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
中國
使用應用程式 10個月
Chargeflow, Inc. 已回覆 2022年4月11日

Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.

2022年6月10日

Great help very detailed and iniative. I had a great time talking to them. Hope for them to solve my disputes successfully

ComfyFins
新加坡
使用應用程式 10個月
Chargeflow, Inc. 已回覆 2022年8月2日

Thanks for leaving your thoughts!
We're on the same boat with you - doing all we can in order to win your chargebacks and recover your lost money.

2023年4月5日

Very helpful, I had a conversation with Mariane and to be honest she was very kind and professional in her replies, if you have chargbacks or hight risk orders and you need a professional team to look after your orders to make sure it's safe then you should definitely give them a try!!

SplashBerrys
美國
使用應用程式 10個月
Chargeflow, Inc. 已回覆 2023年4月18日

Thanks for your kind words!

Fraud transactions are definitely frustrating.
We help you avoid them, as well as fight those which will become chargebacks on your behalf with our hands-off tech-solution.

2022年6月14日

First of all, the customer support is fantastic. So glad that their customer service is still a real human, it's so rare these days. Their employees are knowledgeable, courteous, and go the extra mile to assist you. So professional!
Second, the app is intuitive. So it was easy to use and so easy to set up.
Third, this company has lifted a huge weight off our shoulders by handling inquiries, claims, and disputes. The number of times Charge flow saved us from customers using chargeback as a way to get free stuff.
Highly recommended app for anyone who deals with online payments on this platform.

Sohnne Inc.
美國
使用應用程式 10個月
Chargeflow, Inc. 已回覆 2022年8月2日

Thanks so much for your kind words!
Along with our developed AI, we make sure our human resources are at the top, in order to serve our merchants appropriately.