Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

September 20, 2023

Amazing customer support, very responsive, reliable, and communicative.

wickedsociety.us
United States
6 days using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

April 26, 2022

I use the app to help me fight off all these liars and cheats trying to get something for free all the time !!! The assistance I am receiving is the BALM !!!! Very helpful , Friendly and just a god send for a new shop owner just trying to get by !!! THANK U guys !!! YOU ROCK !!!!!

Rita's Unique Boutique
United States
Almost 2 years using the app
December 23, 2021

Highly recommend this application!! I’ve tried similar chargeback services, but they struggled for months on the initial set up to ultimately fail. The set up for this app was simple, and the service is awesome. Can’t recommend this app enough.

Bully Max
United States
Almost 2 years using the app
March 14, 2022

Great Idea. Very nice people to work with. I highly recommend this app, they will file your responses on-time and also professionally.

Scent Split
United States
Over 1 year using the app
Chargeflow, Inc. replied March 15, 2022

Thank you so much for your review! We are so happy that you feel right to recommend our app for more merchants. We are doing our best to provide the best on-time solution for your business while keeping the human factor at first place.

August 18, 2022

Very helpful team. The process saves a lot of time for business owners. Recommended installing to protect your business from fraudulent chargebacks.

Sisuverse
United Kingdom
Over 1 year using the app
Chargeflow, Inc. replied September 5, 2022

Thanks so much for your review!
Along with our amazing developed app, our human team is doing the best to assist you with any query, while understanding the importance of your time when it comes to dealing with chargebacks.

June 16, 2022

Finally an app that automates chargebacks; saves up so much stress, time and energy; they are very professional and provide a very comprehensive evidence file to fight the chargeback and have the best chances of winning it. 5/5

Luxus Car Mats™
United Kingdom
Over 1 year using the app
Chargeflow, Inc. replied July 25, 2022

Thanks for your kind words!

Our #1 goal is to allow you to focus on the growth and innovation of your business, and at the same time recovering your lost money from chargebacks with the highest success-rate and most professional way.

August 22, 2022

Great app! I highly recommend using them, if you are looking for a company who is specialized in fighting chargeback. Boaz was the agent who assisted us along the way and he was very infrequently.

HHEgoods
United States
Over 1 year using the app
Edited November 22, 2022

I have the app on my shopify store. It makes me feel safe knowing that Boaz and Yuval are always ready to chat to me and help me with any chargebacks or fraudulent transactions on my website. They are just a quick video call away. Online fraud is hard to deal with, so it is great knowing that these guys are keeping an eye on my online store and are there ready to help when needed. They are part of the team I have helping me with my business. Great chatting to you both today! Jan (Thea With Love)

Thea With Love
Australia
Over 1 year using the app
Chargeflow, Inc. replied July 19, 2022

You are welcome Jan!
Chargeflow fights against all types of disputes, including fraudulent ones. We will always do our best to recover your lost money due to any unfair chargebacks, and set our clients' success at the highest standards possible.

August 2, 2022

Their customer support team is awesome; they reached out within days of installing the app and explained how it worked. So far very impressed with the services.

Thetiredealer.com
United States
Over 1 year using the app
Chargeflow, Inc. replied August 10, 2022

Thank you for your warm words!
Behind all stores that get hit by a chargeback, stands a person who wants to know it it's being handled in the most professional way, that's what we are here for.

October 6, 2022

We've been using Chargeflow for about a month now and they have saved us A TON of time and effort getting our CBs submitted. Plus, they do WAY better than we were with the amount of info their system is able to pull in. Boaz and his team have been great to work with and I highly recommend you check them out to streamline your CB processing.

Kitchintelligence
United States
Over 1 year using the app
Chargeflow, Inc. replied October 24, 2022

We appreciate your great feedback!
Your business interests are 100% ours, which reflects in our efforts to handle your chargebacks in the most advanced and professional way, as well as saving you the time and money it takes to deal with this chore.