Chargeflow Dispute Chargebacks , 158 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.
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I used this app to take the pressure of chargebacks off of me in the long run. Their policies were clear, they were so professional and patient and most importantly, the work was swift in fighting against the chargeback. 10 out of 10, would recommend to all of you.
Thanks for your heartwarming words!
We will continue doing our best in order to eliminate the chargeback's chore from your to-do list.
This app should be on everyone's store. Not only does this app automate chargebacks on Shopify and Stripe (better than most of us too), but it also handles all PayPal inquiries, disputes, and claims. The best part is that it doesn't even feel like your paying for the service because they only charge you a small portion of recovered dispute fee.
I discovered Chargeflow after receiving a couple of chargebacks, and after a Google search, I was able to find Chargeflow and it's literally a lifesaver for any small businesses! They speak to you directly and help you receive your funds back. As a new brand that began last year, receiving chargebacks is so frustrating that Chargeflow now takes care of everything for you!
I am so happy to have downloaded Chargeflow. I had a chargeback that I lost last year because I handled it on my own although the customer was in the wrong as they still have my product and the was rewarded their money back. Fast forward to today, I've gotten a second chargeback which I now feel comfortable that Chargeflow has my back.
Thank you for your review! We are so happy that you feel more comfortable using Chargeflow.
WOW!! JUST GET THIS!! I was leary ..but it relieved me of fake hustler customers !! Chargeflow.. I was stressed out with the few fraudulent chargebacks customers were doing, since I see my customers face to face and it is a custom measured business, . and my contact guy Boaz is on point !! With Chargeflow, I now can concentrate on other areas of success with my business . Thank you Chargeflow.
Thank you so much!
We are definitely aware of the headache and frustration handling chargebacks may cause merchants. You never know where the next chargeback will arrive from, but fortunately our AI, along with our experts, won't miss it.
I got my very first chargeback and they helped me tremendously..very professional and informative..customer service is great…I definitely recommend this company.
Thank you so much for your great review! We're happy to have you as a customer.
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.
Ariel
Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks
Thank you so much for your great review!
Chargebacks consume a lot of time and energy if dealing with them manually.
We're here to prevent you ,as a merchant, from wasting your resources on this chore, and focus on scaling your business, while allowing us to recover your lost money on your behalf.
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Thanks so much for your kind words, I appreciate it!
Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.
This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!
Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.