Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks efficiently and effectively. It's praised for its exceptional customer service, user-friendly interface, and automation of chargeback processes. The app handles disputes from multiple payment platforms and provides detailed insights into dispute types. Merchants appreciate its ability to increase chargeback win rates, provide evidence for disputes, and prevent chargebacks from initiating, saving them time and money.

December 8, 2021

This app is a must for any store. It's the ultimate way to gain back revenue that otherwise will be lost! save your time and get it... oh and the support is top notch! thank you Chargeflow team!

Harmony Grove Woodcraft
United States
7 months using the app
March 31, 2023

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
Singapore
7 months using the app
Chargeflow, Inc. replied April 18, 2023

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)

August 9, 2022

Very convenient to use and will save me a lot of time and money. Will be using for a long time. Thanks to the team for explaining how it works so well!

Mailee™
United States
7 months using the app
Chargeflow, Inc. replied August 9, 2022

Thank you for your kind words!
We are always happy to serve you as clients and get to know you in person in order to brighten the way we can help recovering your lost money from chargebacks.

February 23, 2023

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
United States
7 months using the app
Chargeflow, Inc. replied March 20, 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

December 18, 2022

Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.

Recommendation Letters
United States
7 months using the app
Chargeflow, Inc. replied December 26, 2022

I appreciate your great feedback, thank you!

We managed to tailor our product and services for any e-commerce business, combining our superb technology and experience.

January 24, 2023

excellent company would highly recommend you have them on board with your store much needed application.

Furniture Home Goods Hardware
United Kingdom
7 months using the app
Chargeflow, Inc. replied February 7, 2023

Thanks so much for your warm words:)

We are always here for all e-commerce merchants, doing our best to provide a top-level support and technology.

December 15, 2022

I got this app after a colleague recommended it to me. The service is awesome, it saves so much time that you can rather spend on working on important tasks and the customer service is great too.

Van Everrett
Germany
7 months using the app
Chargeflow, Inc. replied December 26, 2022

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

January 18, 2023

This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast.
You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!

marnetic
Greece
7 months using the app
Chargeflow, Inc. replied February 7, 2023

Wow, thanks so much for your great review!

Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.

January 14, 2022

They handle all my chargeback very professionally and I don't have anything to worry now. Thank you

Luver Paris
United States
7 months using the app
Chargeflow, Inc. replied January 23, 2022

Thank you for your great review 🙏 We're always here to help, 24/7 🙂

January 16, 2023

Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend

Aikido Steel
Canada
6 months using the app
Chargeflow, Inc. replied February 6, 2023

Thank you for your honest review!

Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience.

Thanks again:)