Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing chargebacks effectively across multiple payment platforms. It's particularly beneficial for e-commerce businesses with both physical and digital products. The user-friendly interface, exceptional customer service, and Chargeback Alert feature are highly praised. Merchants appreciate the billing based on the win rate and have seen immediate results and significant recovery of funds.

August 22, 2023

I recently had the opportunity to utilize chargeflow for my store, and it has been a game-changer. As a store owner, dealing with chargebacks can be a tiresome and stressful task. Chargeflow simplifies this complex process, ensuring that I can focus more on my core business and less on the aftermath of transactions. The user-friendly interface, coupled with its efficient automation, made a noticeable difference in how we manage disputes. I was particularly impressed with the support I received, especially from Boaz, who was an amazing person to work with. His expertise and prompt responses contributed significantly to our positive experience. I highly recommend Chargeflow to any store owner looking to streamline their chargeback process.

ShopAvello
United States
3 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

October 31, 2023

Best app for Dispute and Chargebacks. I recommend it to everyone

Soulmate Oracle Visions
United States
6 days using the app
Chargeflow, Inc. replied November 2, 2023

Thanks so much for your feedback!

I'm glad we can help you with both preventing and mitigating your chargebacks.

March 19, 2024

This has been a great service that has a big impact on our bottom line!

Nano Hearing Aids
United States
August 1, 2023

The chargeflow team is quite professional and knows well how to face chargebacks and defend them. Customer support also is online 24/7 and responds very quickly. I enjoyed working with them a lot. Hope I have found them sooner. Highly recommended.

Harmony Gallery
United Kingdom
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey - thanks for your great feedback!

It's feels great to provide human-service along with a wonderful technical solution:)

Edited July 10, 2023

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

ShopCeo.Apparel
United States
About 1 year using the app
Chargeflow, Inc. replied June 8, 2023

Hey Brenden,

Thanks for your great feedback!

Our business model is definitely affordable for everyone as it's success-based and puts you and us on the same boat:)

We're available for any need with our 24/7 live support.

September 1, 2023

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

SoftwareCW
United States
5 months using the app
Chargeflow, Inc. replied November 9, 2023

Thanks so much for your great review!

We emphasize the development and professionalism of our customer service, as much as we do for our products, in order to ensure the finest utility of our app.

July 20, 2023

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Neil Jou Productions
United States
7 months using the app
Chargeflow, Inc. replied November 9, 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

May 24, 2023

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Trugala
United States
12 months using the app
Chargeflow, Inc. replied July 12, 2023

Thanks, I really appreciate your feedback:)

It's truly amazing to see the impact on business growth, when your chargebacks are fully handled with experienced people and tehnology.

Thanks again!

May 7, 2023

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks.

Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high.

In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

Ombrello
Australia
3 months using the app
Chargeflow, Inc. replied August 28, 2023

Your great feedback is much appreciated, thanks so much!

In addition to protecting your profit by recovering your lost money from chargebacks, we can now help any business to prevent chargebacks from happening in the first place as well.

Thanks again!

February 14, 2024

Enjoy how well experienced you are and that we can get assistance with chargeback responses in a timely manner.

Thank you for everything you do!

DOT Compliance Services LLC
United States