Chargeflow Dispute Chargebacks

I recently had the pleasure of working with Boaz from Chargeflow Dispute Chargebacks, and I must say, I was thoroughly impressed with the level of professionalism and efficiency demonstrated throughout the process. From the moment I reached out for assistance, Boaz was incredibly responsive and attentive to my needs.

Not only did he provide clear and concise guidance on navigating the chargeback process, but he also went above and beyond to ensure that any questions I had were answered.

Overall, my experience with Boaz was exceptional. I would highly recommend their services to anyone in need of assistance with chargeback management. Thank you Boaz for your outstanding support!

The support team has been very helpful to our business. We always consult them before shipping out risky orders, and they provide useful feedback to help us make good decisions. Highly recommended!

I would not recommend not using Chargeflow, mainly due to quality issues . And I have other concerns as well. Specifically, I just noticed they took about $5600 in 3 months. But when I add up the won chargebacks it’s less than $4000, so they should have taken less than $1000. I am asking Shopify Plus support to investigate. And much worse than this potential overcharging problem is that the quality of chargeback response writing to too often quite poor. For example, recently the Chargeflow staff submitted a response to a credit not received chargeback for approx. $2000 and staff completely ignored the fact that we return only the cost of the product and we don’t return the cost of shipping and handling. I complained about it 4 days ago by email, and my complaint has been ignored. So my 3rd reason for the one star review is they don’t appear to value their customers at all as they simply ignored my complaint. Disappointed and looking for better app.

Not a fan. Ive lost more chargebacks than I've won. What they do is the same thing Shopify does. You are better off just getting a flow app and blocking high risk orders instead of getting chargebacks. don't waste your time

Do not install the app. Chargeback evidence submitted multiple times without our review. We specifically asked not to submit evidence and chose "not managed by chargeflow" but they submitted the evidence anyways. We lost thousands of dollars because of this unprofessional behaviour