Chargeflow Dispute Chargebacks

Name: Chargeflow Dispute Chargebacks
Brand: Chargeflow, Inc.
Rating: 4.8 (140 reviews)

Free to install. Additional charges may apply.

Rating (4.8)

Reviews

140

Developer

Chargeflow, Inc.

Prevent Fraud. Your Disputes & Chargebacks Now Automated.

Prevent up to 70% of incoming chargebacks

Integrates with Shopify Payments, Stripe, PayPal, Nuvei and more

Centralized Chargebacks Dashboard and Analytics

Highlights

Popular with businesses like yours

Based in United States

About this app

Launched

June 14, 2021

Languages

English

Prevent, fight, and recover chargebacks with the most advanced, AI-driven chargeback platform.

Chargeflow is a fully-automated chargeback management solution that enables you to scale your business and increase profitability, without the need of fighting time-consuming disputes, while providing analytics and active fraud protection with a hands-off approach. Our AI-based evidence builder, utilizes AI and millions of data points to maximize your chargeback disputes win-rate. Our success-based pricing model ensures that you only pay when we successfully recover chargebacks in your favor.

Our automated solution fights and recovers chargeback on your behalf
Pay only for successfully recovered chargebacks with our ROI-guaranteed pricing
Centralized dashboard for analyzing chargebacks from multiple payment providers
Predict the likelihood of recovering open disputes with ChargeScore AI
Deflect chargebacks and lower your chargeback rate with Chargeflow Alerts

Pricing

Free to install

You'll be charged a 25% fee only if we successfully recover a chargeback on your behalf.

Free to install

You'll be charged a 25% fee only if we successfully recover a chargeback on your behalf.

All charges are billed in USD. See all pricing options

140 reviews

Overall rating

4.8

Counts per rating level

98% of ratings are 5 stars
137
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
2% of ratings are 1 stars
3

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for managing chargebacks due to its user-friendly interface and automation features. It simplifies dispute management, tracks dispute types, and has a high success rate in resolving them. The customer support, especially team members Boaz and Mariane, is praised for its professionalism and responsiveness. Suitable for all business sizes, it handles all chargebacks without merchant intervention. Its win-rate-based billing system and ability to protect revenue are also appreciated.

November 9, 2023

You need this app...no question about it. Even if you don't experience Chargebacks often, this will save you tons of time and money on an automated basis.

For our brand, we use both Stripe and Shopify payments. Chargeflow has won us back 5-figures in disputes (automatically) and also helps me keep track of the type of disputes coming in.

This app allows us to not only automate chargebacks but know exactly what type of chargebacks are happening so we can proactively improve the overall business.

douxds

United States

12 months using the app

November 23, 2023

Best app for handling PayPal and Shopify Payments cases. I can really recommend it.

Veluccio

Hong Kong SAR

6 months using the app

November 22, 2023

Absolutely not helpful. They do the same thing we can do in shopify. Add all the evidence and they do nothing to help you win a chargeback just a waste of time.

Lavender Fields

United States

6 months using the app

Chargeflow, Inc. replied November 26, 2023

Hey Lori,
I hope you are well.
It's Boaz, Head of Customer Success at Chargeflow.

I have reviewed your account, putting extra emphasis on the $2550 chargeback we've lost on your behalf.

As you know, our pricing is success-based only, putting us on the same boat with you and "forcing" us to have all the incentive to win as many chargebacks as possible, especially the high-value ones.

Having that said, we always keep in mind that:
High-value chargebacks are most likely to become a loss, due to banks' policies.
Although we submit a thorough compelling evidence - it's always the bank's final decision.

Upon checking, we've submitted compelling evidence on your behalf as a rebuttal against the dispute (attached), and unfortunately the bank disease to resolve in favor of your customer.

We have 11 more cases we've started handling for you - 9 of which were already responded to with compelling evidence, and 2 not yet.

I'm positive that we can achieve many more wins for you, recovering your lost money and eliminating the need to handle them on your own.

Nonetheless, my mission is to make sure you're satisfied with our service, and not harmed financially either.
Thus, I would like to compensate you and offer you a FREE-HANDLING of 100% of your disputes, until the end of this year.

Will you agree to give us another try?

All reviews