ChargePay‑Chargeback AI Agent
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Don't try this app, literally there is no case that I won in all my chargeback.
they don't respond to chargebacks and dispute and hold it until 48 hours before of its due date.
I complain many times to them regarding my casee, and they have done nothing so far.
They are a BIG SCAM, don't waste your money
After using this app for several months for few stores, it is really useless App.
First of all, all replies are generated through GPT or Claude API, most probably first one.
Secondly, "AI learning" and etc, total nonsense. If you check dispute reason, what type of replied it was sending, no sense at all.
For example in case of "Product not as described" it was still writing some general info of product and shipping. It was not even requesting and attaching communication with customer.
Every store has it's own flow shipping, return and other policies. App wasn't adapting for every app, instead it was more using some generic replies.
Don't waste your time and money.
Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!