Chargify Accounts , 11 reviews

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
October 28, 2014

This is the solution we've been waiting for! Our customers can access both subscription and one time purchase histories in the same account. Best of all, we can add our referral program to their account pages, giving our users all of the info they need in one screenshot. We look forward to further advances (i.e. updating CC info from Shopify account) and will continue to enjoy working with this development team (the customer service was fantastic!).

Raddish Kids
United States
About 7 years using the app
July 21, 2016

Like others have said before, this is a great app for those of us who are attached to using Chargify and Shopify. We do some complicated things like payment plans and rentals with Chargify, but we need them to be just different purchase options in addition to purchasing which we run through Shopify's system. This app helps us sync all our products and customers seamlessly between the two.

Most importantly, their customer service was fantastic! Anthony walked us though installing everything, and even helped us do a couple of custom things we needed that didnt come our of the box.

Baseballforest
United States
About 4 years using the app
October 7, 2019

Jason was awesome! Support picked up the phone immediately, got me to who I needed to speak to and worked through my questions to come up with a solution to what I was trying to achieve.

Jane
United States
Over 3 years using the app
Modd Apps Inc. replied October 16, 2019

Thanks for the great review, we appreciate you taking the time! Please reach out any time if you need further assistance.

May 8, 2014

We absolutely love this app. It saved the day when we realized our customers could not view their Chargify subscriptions within their Shopify logins. Equally notable was how quickly and efficiently it was to work with Benjamin. He called us to answer all our questions about installing the app. We would highly recommend contacting his team for any web design/development needs.

Petit Vour
United States
Over 1 year using the app
January 19, 2017

I am not a review writer but in this case it is more than deserved to give 5 stars. The support was tremendously good - they responded quickly and especially Anthony helped me solve some tricky issues. We were up in no time and got chargify fully integrated. Great integration and awesome support engineers.

Azeti Shop
Germany
9 months using the app
May 25, 2017

First review for shopify app.
I Really appreciate the help i receive from these guys. When there is any issue that comes up, i can contact them and get a response fairly quickly.
It is worth having this app for the help that i get from them.
I also appreciate that i am not get a copy and paste response as is so popular with most apps.

10 stars

Cellar Door Candles
United States
7 months using the app
November 22, 2013

OMG! WHY did we not see this app sooner. We recently launched a subscription service and were going insane with the amount of work we needed to get done to get something as simple as customer subscription information in shopify accounts.

This works perfectly and seamlessly with Chargify and Shopify and is exactly what we're looking for!

Bondi New York
United States
3 months using the app
September 9, 2014

This is a 6star app ! It enhances the overall customer experience that you have with Chargify by 500% really. It is just so much more convenient and elegant to offer your customers an overview of their subscriptions in their customer account directly on your Shopify store. Amazing value and wonderful service and team behind this app, thanks Benjamin !!

THE TRAVEL ALMANAC
Germany
2 months using the app
October 29, 2017

Junk, Ive been using this app for 1 year. I finally had enough and canceled today. The purpose of this app is to bring chargify orders into my shopify store. So when that fails, the order is never created in my store. When the order fails to create then I have the issue of fraud...taking the customers money without delivering the product. This is the 3rd or 4th time in the last year that orders failed to sync. Everything is fine in the chargify side, this customer has 2 other subscriptions that synced just fine so its hard to say why this app is not syncing data. Now, if the app had any sort of system that notified you of a failed sync then that might be useful. But it does not, I tried a chargify subscription ID search and it does not even register in eshopadmin. So now, I get to manually compare excel spreadsheets for all transactions over 1 1/2 months time. Making this app useless. Especially since in the 1 year, this is the 3rd or 4th time. Obviously, I'm irritated by this rant review. so unless you like to be as frustrated, don't buy it until they make some serious changes.

Magickal Folk
United States
About 2 years using the app
April 3, 2018

it's not better I am trying last 5 days for auto Synchronization support but no reply. support is very bad..

Williams Falade
United Kingdom
Over 1 year using the app