Jason was awesome! Support picked up the phone immediately, got me to who I needed to speak to and worked through my questions to come up with a solution to what I was trying to achieve.
Thanks for the great review, we appreciate you taking the time! Please reach out any time if you need further assistance.
it's not better I am trying last 5 days for auto Synchronization support but no reply. support is very bad..
Junk, Ive been using this app for 1 year. I finally had enough and canceled today. The purpose of this app is to bring chargify orders into my shopify store. So when that fails, the order is never created in my store. When the order fails to create then I have the issue of fraud...taking the customers money without delivering the product. This is the 3rd or 4th time in the last year that orders failed to sync. Everything is fine in the chargify side, this customer has 2 other subscriptions that synced just fine so its hard to say why this app is not syncing data. Now, if the app had any sort of system that notified you of a failed sync then that might be useful. But it does not, I tried a chargify subscription ID search and it does not even register in eshopadmin. So now, I get to manually compare excel spreadsheets for all transactions over 1 1/2 months time. Making this app useless. Especially since in the 1 year, this is the 3rd or 4th time. Obviously, I'm irritated by this rant review. so unless you like to be as frustrated, don't buy it until they make some serious changes.
Cellar Door Candles
First review for shopify app.
I Really appreciate the help i receive from these guys. When there is any issue that comes up, i can contact them and get a response fairly quickly.
It is worth having this app for the help that i get from them.
I also appreciate that i am not get a copy and paste response as is so popular with most apps.
I am not a review writer but in this case it is more than deserved to give 5 stars. The support was tremendously good - they responded quickly and especially Anthony helped me solve some tricky issues. We were up in no time and got chargify fully integrated. Great integration and awesome support engineers.
Like others have said before, this is a great app for those of us who are attached to using Chargify and Shopify. We do some complicated things like payment plans and rentals with Chargify, but we need them to be just different purchase options in addition to purchasing which we run through Shopify's system. This app helps us sync all our products and customers seamlessly between the two.
Most importantly, their customer service was fantastic! Anthony walked us though installing everything, and even helped us do a couple of custom things we needed that didnt come our of the box.
This is the solution we've been waiting for! Our customers can access both subscription and one time purchase histories in the same account. Best of all, we can add our referral program to their account pages, giving our users all of the info they need in one screenshot. We look forward to further advances (i.e. updating CC info from Shopify account) and will continue to enjoy working with this development team (the customer service was fantastic!).
THE TRAVEL ALMANAC
This is a 6star app ! It enhances the overall customer experience that you have with Chargify by 500% really. It is just so much more convenient and elegant to offer your customers an overview of their subscriptions in their customer account directly on your Shopify store. Amazing value and wonderful service and team behind this app, thanks Benjamin !!
PVC Safety Signs
Looks like a brilliant app for keeping track of subscriptions and orders with customers!
We absolutely love this app. It saved the day when we realized our customers could not view their Chargify subscriptions within their Shopify logins. Equally notable was how quickly and efficiently it was to work with Benjamin. He called us to answer all our questions about installing the app. We would highly recommend contacting his team for any web design/development needs.