Branded Self Service Returns
Make returning product easy and friction free for your customers. Save time and money for your customer support and warehouse teams.
Grow Sales & Customer Loyalty
Use the returns process to create repurchase opportunities. Increase loyalty with a socially good and pain free returns process.
Technology for Good
Enable option to have qualifying products returned directly to charity, saving time and money while bringing more good to the world.
About Charity Returns
Charity Returns: Doing Good One Return at a Time
Charity Returns allows friction free returns for your customers so you can boost sales, reduce return shipping fees and eliminate additional warehouse and inventory carrying costs. We even give you the opportunity to do more good in the world.
Technology for Good
Option to select qualifying products to be sent to one of our charity partners nearest your customer; increasing the speed of refunds and reducing your total returns costs. Create social goodwill and bring your customers along the journey of helping those in need.
Created by Brand and Industry Expert
Charity Returns was created by an operations executive with 24 years of experience in the apparel and fashion industry working for top athletic, fashion and action sports brands. We built the technology with key elements of returns functionality in mind; First, make returns easy for customers and focus on creating more sales through repurchases. Second, we also know the downside cost reality of returns and why sometimes it just doesn’t make sense to bring product back to your warehouse so we created a way to solve that problem.
Automated and Friction Free Returns
Branded returns page that allows your customer to process their own returns without having to contact support for help. Elevate the experience your customer has returning product. Let technology do the work, delight customers and focus on generating more sales.
Event Notifications for Incentivizing Repurchases
Event notifications from our USPS integration so you can issue refunds earlier in the returns process. Shorten the average time to refund and incentivize your customer to make a new purchase.
Save Money and Do Good
More than a returns app. Use the charity option to send select products directly to a donation partner. Eliminate double handling costs for items that don’t make sense to pay to bring back, process, house in inventory and likely have to sell again at a discount or liquidation.
One Price. All Features. All the Time
One pricing model, all features, all the time. Includes any new features we add to enhance the app. Custom integrations are available. Contact us by emailing firstname.lastname@example.org
- Fully branded returns page for creative continuity
- Set your returns policy and edit return reasons
- Dashboard to view status of all returns
- Enable free returns or option to have customer pay freight
- No account needed for customers
- Auto generated email sends customer return shipping label
- Hold return requests for approval prior to sending label
- Carrier event and status notifications
- Option to tag products to be sent to charity
- Select your preferred charity donation partner
- Send returns to donation partner nearest your customer
Pricing 30-day free trial
One Price Plan
$.50 for every return after the first 10 returns per month
All Features. All the Time
Branded returns page
Automated returns management
Option to donate products to charity
Cost of shipping not included
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.