Charla Live Chat
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 5.0 (11)
- Developer
- Charla Live Chat
Featured images gallery
Connect with your visitors instantly with our live chat software.
Provide great customer experience for your new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.
- Take the load off your agents with custom Chat flows and AI Chatbots.
- Knowledge Base and Help Desk. Every tool you need to deliver the best support.
- Chat on the Go. Native iOS and Android App to always be connected on the go
- Multi-Site Support. Have one inbox for all your different stores.
- Customer Feedback. Gain insights into what concerns or delights your customers.
- Highlights
- Works with the latest themes
Languages
English
Works with
- Webhooks
- Javascript Client SDK
- Facebook Messenger
Categories
Real-time messaging
Automated responses
Pricing
Free Forever
Free
- Includes 1 Agent
- Includes 1 Site
- Automated Chatflows and AI Chatbots
- Unlimited Conversations
- Visitor Insights
- iOS and Mobile Apps
Premium
$6 / month
per agent per month
- All Free Plan Features
- Remove Charla Branding
- Unlimited Sites
- Unlimited Articles
- Messenger and Webhooks Integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I’ve been using this app for a few weeks now, and I can confidently say it has been a game-changer for my Shopify store. The features are incredibly user-friendly, and they’ve helped optimize communication with my customers in ways I never expected. It integrates seamlessly with Shopify, saving me so much time and effort.
What really sets this app apart is the exceptional customer support. I had a few questions when I first set it up, and their team was quick to respond and even set up a meeting on a Saturday to help out. It’s clear they genuinely care about their customers’ success. I was using Tidio before and the customer service there is awful.
Overall, I’m extremely impressed with Charla and the support. Highly recommend it to anyone looking to take their Shopify store to the next level!
Damn, this app is awesome and the team listens to your requests. They are implementing features daily but even now it is awesome! Try it guys, it is more than just a chat app.
* Very versatile and complete chat / customer support / ticket-system app.
* Support is very responsive. The team even added some features by request.
* The price is insane. The free package is amazing and for a fractional price you can have the branding removed and unlimited agents.
* The app is in active development and will get even more features over the time.
All in all we can't say anything else but: If you are looking for a powerful yet easy and beautiful chat / customer support app, look no further. Charla will most likely fulfill all your needs and do it with style :)
The app contains all the features you would need for a fraction of the price of the other solutions i found
The app is really good and their product team is outstanding and very responsive. I had an issue with the language localization and their team introduced the new language I requested in about a week.
Support
App support provided by Charla Live Chat.
Resources
Developer
Launched
February 8, 2023
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