Shopify Chat

Shopify Chat

by Shopify

Chat live with store visitors. Turn visitors into customers.

Overall rating
2.2 of 5 stars
Based on 36 reviews

  • 5 of 5 stars
    14% of ratings are 5 stars
    (5)
  • 4 of 5 stars
    6% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    11% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    22% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    47% of ratings are 1 stars

All reviews

2 reviews

mayberrycorner

I just downloaded this to try out but had a few ideas how it could be better. I realize it's a very new app. We're not going to use it in our shop for these reasons though we will be checking back to see if/when these options are made available later.
1. There isn't an option that allows you to just show the chat symbol without pulling up the chat. We don't want our website to be too invasive with popups so we'd only like the chat to show up if they click on the chat symbol.
2. There wasn't any option to customize the initial message it sends out automatically.
3. It would be nice to be able to upload our own profile pictures when they're chatting with us so that it seems more personal.

Unwrapped Sthlm AB

Seems good, but is it possible to be offline with the chat?
I like that it is free and I cant belive I have to use a minimum of 100 characters to write an review..