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Om denne app
Lanceret
14. august 2019
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Chat , Kampagner – andetSkaf nye kunder og luk salg ved at forbinde med kunder i chat.
Shopify Inbox er et gratis beskedværktøj, der lader dig chatte med kunder, mens de handler. Faktisk er 70% af alle Inbox-samtaler med kunder, der foretager et køb. Mens du chatter, brug live kundeinformation som sete produkter, hvad der er i deres kurv, og tidligere ordrer til at tilpasse din besked til din kunde. Du kan endda anbefale produkter eller tilbyde rabatter for at øge ordreværdien. Hjælp kunder hurtigere med automatiske svar, ofte stillede spørgsmål og en personlig chatoplevelse.
- Tænd for chat og spore resultater med en problemfri arbejdsgang i Shopify-administratoren.
- Administrer samtaler fra online butik chat og Shop app.
- Forstå hurtigt hvem kunderne er med profil- og kurvoplysninger.
- Send produktanbefalinger, fotos og rabatter uden at forlade chatten.
- Automatiser hilsner, kontaktindfangning og ofte stillede spørgsmål for at spare dig og dine købere tid.
Indeholder maskinoversat tekst
3.866 anmeldelser
This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.
The mobile app is fantastic as well.
The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.
I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!
I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL
I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.
This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).
The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.
Om denne app
Lanceret
14. august 2019
Sprog
Engelsk, Fransk, Tysk, Italiensk, Japansk, Portugisisk (Brasilien), Spansk, Kinesisk (forenklet), Kinesisk (traditionelt), Tjekkisk, Dansk, Hollandsk, Finsk, Koreansk, norsk, Portugisisk (Portugal), Svensk, Thai, Tyrkisk, Vietnamesisk, og Polsk
Kategorier
Chat , Kampagner – andetUdviklet af Shopify
Om Shopify
4,1 i gennemsnitlig bedømmelse
15 års erfaring med at udvikle apps til Shopify App Store
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