Shopify Chat

Shopify Chat

af Shopify

Use the power of live chat to grow your business

3.2 af 5 stjerner(147 anmeldelse)

Let shoppers reach you easily

Chat is the preferred way for online shoppers to reach you. Answer questions, make recommendations, and provide a better buying experience.

Turn traffic into sales

Shoppers who chat with a brand are more likely to make a purchase. Use chat to help them make purchases with confidence.

Automate customer order lookup

Questions about order status are common. Save time with an automated response that provides customers with order status and tracking link.


Om Shopify Chat

Messages are managed in Shopify Ping, which is available on your desktop and mobile devices.

Shopify Chat is a free sales channel that gives customers a seamless way to reach out to you while they shop. It does this by adding a customizable live chat button to your online store.

Once Shopify Chat and Ping are set up, you can manage customer conversations, make product recommendations, and share custom discounts to shoppers right inside your chat conversations with only a few taps.

To be sure you have a way to follow up with customers, Shopify Chat asks customers to provide a phone number or email address in order to start the chat. This allows you to respond even after they leave your online store. Their info will be added to your Customers list in Shopify or matched to an existing customer.

With Ping and Shopify Chat you can:

  • Add and customize a chat button on your online store
  • Respond to customers in real-time while they’re at your store
  • Make product recommendations and share discounts and new orders in chat
  • Give customers a way to automatically get their order status
  • Capture contact information for new customers to help build your customer list
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store with Shopify
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Kan integreres med

  • Ping

Mediegalleri

Support

Priser

Gratis

3.2 af 5 stjerner

Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.
  • 5 af 5 stjerner
    31 % af bedømmelserne er på 5 stjerner
  • 4 af 5 stjerner
    10 % af bedømmelserne er på 4 stjerner
  • 3 af 5 stjerner
    10 % af bedømmelserne er på 3 stjerner
  • 2 af 5 stjerner
    16 % af bedømmelserne er på 2 stjerner
  • 1 af 5 stjerner
    33 % af bedømmelserne er på 1 stjerner

Seneste anmeldelser

Lotus Energy

I was testing it when I got a chat message from a customer asking about some damaged merchandise he received. I was able to give him an instant answer to his question, I can see this as a real time saver. I will update my review as I use it more.

maxi-diskont.eu

I am new here, and i am happy with everything. I have no complaints.
Thank you for your huge help. Kind rtegards.

Arvada Craft Fair

This app has been amazing for help us communicate with our customers and site visitors. We are so happy to be able to help them through this app. It's easy to use, connects to our Facebook messenger and works super smoothly.