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Shopify Chat

Shopify Chat

Shopify

Use the power of live chat to grow your business

3.8 별 5개 중(276 리뷰)
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앱 추가

Let shoppers reach you easily

Chat is the preferred way for online shoppers to reach you. Answer questions, make recommendations, and provide a better buying experience.

Turn traffic into sales

Shoppers who chat with a brand are more likely to make a purchase. Use chat to help them make purchases with confidence.

Automate customer order lookup

Questions about order status are common. Save time with an automated response that provides customers with order status and tracking link.

Shopify Chat 정보

Messages are managed in Shopify Ping, which is available on your desktop and mobile devices.

Shopify Chat is a free sales channel that gives customers a seamless way to reach out to you while they shop. It does this by adding a customizable live chat button to your online store.

Once Shopify Chat and Ping are set up, you can manage customer conversations, make product recommendations, and share custom discounts to shoppers right inside your chat conversations with only a few taps.

To be sure you have a way to follow up with customers, Shopify Chat asks customers to provide a phone number or email address in order to start the chat. This allows you to respond even after they leave your online store. Their info will be added to your Customers list in Shopify or matched to an existing customer.

With Ping and Shopify Chat you can:

  • Add and customize a chat button on your online store
  • Respond to customers in real-time while they’re at your store
  • Make product recommendations and share discounts and new orders in chat
  • Give customers a way to automatically get their order status
  • Capture contact information for new customers to help build your customer list
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store with Shopify
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

통합하기

  • Ping

미디어 갤러리

  • Live chat with visitors as they’re shopping on your store
  • Build your customer list and follow up with customers
  • Save time by letting customers get automated order updates
  • Respond to customer messages using Shopify Ping, a free app

지원

가격

무료

3.8 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.
  • 5 별 5개 중
    평가의 43%는 별점 5 입니다.
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    평가의 22%는 별점 1 입니다.
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276 개 리뷰 보기

가장 최근 리뷰

Ziziphus Skin

요금
1 별 5개 중
게시 완료
2021년 6월 23일

We got this app with the hope of converting site traffic into sales. Unfortunately, this app has been crashing from the start. 1. We're able see msgs being sent from the site but receive error msg when trying to reply:
3. Unable to open the App after closing, kept getting the 'white screen of death' with the Ping logo
4. At app startup, keeps going back to setup: 'Add Shopify Chat'

Zero Waste Co

요금
1 별 5개 중
게시 완료
2021년 6월 17일

The only good thing about this is the order lookup. Otherwise it's very, very basic. Needs a lot of improvement to do things like missed chats, tell customers that you're offline, etc.

bymehshake

요금
1 별 5개 중
게시 완료
2021년 6월 11일

was working fine, but now won't stay on my site? seems like an issue as this didn't happen before - doesn't stay in the app store.

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