Galerij met uitgelichte afbeeldingen
Hoogtepunten
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Gevestigd in de Verenigde Staten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
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Werkt met de nieuwste thema's
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersVerwerf nieuwe klanten en sluit verkopen door te verbinden met shoppers in chat.
Shopify Inbox is een gratis berichtentool waarmee je kunt chatten met klanten terwijl ze winkelen. Sterker nog, 70% van alle Inbox-gesprekken zijn met shoppers die een aankoop doen. Terwijl je chat, gebruik je live klantinformatie zoals bekeken producten, wat er in hun winkelwagen zit, en eerdere bestellingen om je bericht aan te passen aan je klant. Je kunt zelfs producten aanbevelen of kortingen aanbieden om de bestelwaarde te verhogen. Help klanten sneller met geautomatiseerde antwoorden, veelgestelde vragen en een persoonlijke chatervaring.
- Schakel chat in en volg resultaten met een naadloze workflow in de Shopify-beheerder.
- Beheer gesprekken vanuit online winkelchat en Shop-app.
- Begrijp snel wie klanten zijn met profiel- en winkelwagendetails.
- Stuur productaanbevelingen, foto's en kortingen zonder de chat te verlaten.
- Automatiseer begroetingen, contactopname en veelgestelde vragen om tijd te besparen voor jou en je kopers.
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3.872 recensies
This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products.
The mobile app is fantastic as well.
The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.
I totally love what Shopify has to offer to its customers! it's simple, fast and easy to use! The record keeping is fantastic all kind of data available to help fine tune strategies to drive customs to our store! best in its class!!!!!!
I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL
I cannot say enough great things about Shopify Inbox! As a small business owner, I have tried multiple chat apps and always had issues with either high costs or technical difficulties. But then I discovered Shopify Inbox and it was a game-changer. Not only is it affordable (Free), but it has all the features I need to communicate with my customers efficiently. And best of all, no more frustrated customers due to buggy apps! Thank you Shopify Inbox for making running my online store so much easier.
This is generally a decent chat app that seamlessly integrates with their own Shopify ecosystem. The one thing I would improve is the push capabilities because when I've read/responded to a message on my iPhone, for instance, I don't want to still see an unread message on my iPad and/or Mac (without needing to enter said message to make it refresh).
The biggest bummer was when they discontinued iMessage support, which is what the majority of my customers used to contact me with (since I make accessories for the Apple ecosystem). I understand that iMessage changed their terms of service and had different requirements to use iMessage for Business, but I wished that Shopify just adhered to the new requirements and kept this working because it's a better platform to chat with customers on (via the Shopify Inbox integration). The reason is because if it's just via the website, if the customer closed the website, the response doesn't get to them (unless they leave an email address, which many don't). With iMessage for Business, it'll reach their inbox regardless of time zones and they'll eventually read it (and the same on our side). Since e-commerce is global, I can't always be awake and monitoring the chat app in case someone halfway around the world has a question.
Over deze app
Geïntroduceerd
14 augustus 2019
Talen
Engels, Frans, Duits, Italiaans, Japans, Portugees (Brazilië), Spaans, Chinees (vereenvoudigd), Chinees (traditioneel), Tsjechisch, Deens, Nederlands, Fins, Koreaans, Noors, Portugees (Portugal), Zweeds, Thais, Turks, Vietnamees, en Pools
Categorieën
Chat , Aanbiedingen - AndersGemaakt door Shopify
Over Shopify
Gemiddelde score: 4,1
15 jaar ervaring bij het maken van apps voor de Shopify App Store
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