Shopify Chat

Shopify Chat

提供者:Shopify

Use the power of live chat to grow your business

3.7 评分(221 评论)

Let shoppers reach you easily

Chat is the preferred way for online shoppers to reach you. Answer questions, make recommendations, and provide a better buying experience.

Turn traffic into sales

Shoppers who chat with a brand are more likely to make a purchase. Use chat to help them make purchases with confidence.

Automate customer order lookup

Questions about order status are common. Save time with an automated response that provides customers with order status and tracking link.


关于 Shopify Chat

Messages are managed in Shopify Ping, which is available on your desktop and mobile devices.

Shopify Chat is a free sales channel that gives customers a seamless way to reach out to you while they shop. It does this by adding a customizable live chat button to your online store.

Once Shopify Chat and Ping are set up, you can manage customer conversations, make product recommendations, and share custom discounts to shoppers right inside your chat conversations with only a few taps.

To be sure you have a way to follow up with customers, Shopify Chat asks customers to provide a phone number or email address in order to start the chat. This allows you to respond even after they leave your online store. Their info will be added to your Customers list in Shopify or matched to an existing customer.

With Ping and Shopify Chat you can:

  • Add and customize a chat button on your online store
  • Respond to customers in real-time while they’re at your store
  • Make product recommendations and share discounts and new orders in chat
  • Give customers a way to automatically get their order status
  • Capture contact information for new customers to help build your customer list
  • Track Shopify sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Shopify Chat you must have an online store with Shopify
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

集成

  • Ping

媒体图库

支持

定价

免费

3.7 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。
  • 5 评分
    39% 的评分是 5 星
  • 4 评分
    13% 的评分是 4 星
  • 3 评分
    11% 的评分是 3 星
  • 2 评分
    12% 的评分是 2 星
  • 1 评分
    24% 的评分是 1 星

最新评论

AMNEA

best chat app. fast and simple, really all you need i would recommend it over any other and integrates well

Empire du Net

Bonjour ,
Super application j'en suis contant
Dommage que l'ont ne sais pas mettre l'application en français Merci Philippe

LUXURIOUS BASICS

The app could be more intuitive, I am having to use it since it will now have to replace KIT. WHICH SUCKS!! But overall it's okay.