Let visitors reach you easily
Chat is the preferred way for online shoppers to contact a brand. Answer questions and make recommendations for a better shopping experience
Turn visitors into customers
Visitors who chat with a brand are significantly more likely to make a purchase. Turn more visitors into customers through live chat
Works with Shopify Ping
Manage your messages with Shopify Ping, a free iOS app. Access your store and send products, discounts, and new orders directly in the chat
About Shopify Chat
NOTE: Shopify Chat requires an iOS device. Messages are managed in Shopify Ping which is currently only available for iPhone or iPad.
Shopify Chat is a free sales channel made by Shopify that gives your visitors a seamless way to contact you. Effortlessly setup and customize a chat button that will appear on your online store.
Chat with visitors as they browse products on your store and consider making a purchase. Answer questions, make product recommendations, and improve your chances of making a sale.
Messages show up inside Shopify Ping, a free iOS app. Ping lets you send products, discounts, and new orders right inside your conversations with only a few taps.
With Ping and Shopify Chat you can:
- Add and customize a Chat button on your online store
- Respond to inquiries in real-time using Shopify Ping
- Send products, discounts, and new orders in chat
- Track Shopify sales using your sales channel overview and Analytics pages
- To use Shopify Chat you must have an online store
- Shopify Ping must be installed on an iOS device to receive and respond to messages
Overall rating Based on 31 reviews
Most recent reviews
Boceans of Cape Cod
First off.. I d give it "0" stars. When adding it just goes in a redirect circle. Secondly advertise it is only for ios users before you recommend to download it with big download button? Huge disappointment! Bad planning on someone's part.
The widget is not optimized for Safari browser. Almost on all iPhones and MacBooks using Safari browser the white chat widget is not centered. And when opening it in Safari browser MacBook, after refreshing the page, the widget never shows up.
Hello FixProvider -
Thank you for your feedback and letting us know about the problems you were seeing in Safari. We have fixed the centering issue as well as the problem that prevented the widget from showing up after a page refresh. You should see those working properly now.
All the best,
Stoked Ride Shop
Must have iOS to work. Will update my review once Android support comes on. Very lame they did not launch without any Android support.