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App highlights

  • Up-to-date tech: works with the latest themes

chatalyst live chat app customer support

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars

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1 review

Omiyage From JAPAN

Location Japan
Time spent using app About 1 hour

it doesnt work well. Julie from Support keeps opening messages, but never replies. No sound alerts, impossible to use it on mobiles and there is no help from Support :(

Developer reply

November 5, 2021

Hi there,

This is Maria from Chatalyst ‑ Smart Live Chat Support Team. Firstly, we would like to sincerely apology for any inconvenience may have caused to you when experiencing our service.

Since we are facing high volume of users these days, the response time may be delayed some times and I'm supporting you with all your concerns via the live chat channel in the app. Please kindly check our messages and give us one more chance to support you better.

If you need any further assistance, you can also reach us at our email support@perfectapps.io.

Kind regards,
Maria
Chatalyst ‑ Smart Live Chat Support Team