ChatBot

Build chatbots for Shopify without coding

ChatBot is an all-in-one platform that lets you build and launch conversational chatbots across multiple channels. The framework’s drag-and-drop builder does the heavy lifting of chatbot creation, allowing you to create chatbots of differing complexity without coding.

Engage customers proactively

Make a great first impression with small talk. ChatBot’s personalized greetings ​​capture the attention of visitors and encourage them to chat, boosting website engagement. You can play with your greetings and adjust the message to fit your target audience — inform new visitors about your best deals, or offer promo codes to returning customers. Charm “just browsing” visitors with witty chatbot dialogues and turn them into happy customers.

Improve customer experience

Customer experience has a profound impact on the success of any ecommerce business. Chatbots can help make it consistent across multiple channels and around the clock. Delight customers with instant replies to their questions and guide them through your store. Craft a conversational customer experience that builds better, long-lasting relationships.

Drive sales with personalized recommendations

ChatBot can support the customer in product discovery and, at the same time, help you achieve your sales goals faster. A smart chatbot can analyze your store offerings in a snap and display products that match the customer’s interests as a gallery of product cards. The customer can browse suggested products in the chatbot widget and jump to correlating pages with just one click.

Offer post-purchase customer support

Bet on the platform that lets you deliver a great post-purchase experience. When added to your Shopify store, the chatbot can show your customers their order status within seconds. ChatBot lets customers track the progress of their orders, helping you to meet their expectations and build trust.

Gain more insights about customers

Ideal product offerings are created when you have a good idea of your customers’ shopping preferences. Chatbots can help you gather plenty of information about your customers effortlessly. Use ChatBot’s archives to check which topics occur repeatedly, and you’ll see where your users’ interests lie.

Automate communication across channels

ChatBot integrates with different communication channels, including Facebook Messenger, Slack, Freshdesk, and LiveChat. You can use the platform to unify your customer communication at different touchpoints and support your Shopify customers 24/7.