评论 (16)

整体评分
5
每个评分等级的数量
  • 100% 的评分是 5 星
  • 0% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2022年3月7日

I don't know what we would do without Chatdesk! Alexander is a hands-down superstar and our ride-or-die wingman. We're VERY brand-conscious and customer satisfaction is our highest priority, so deciding to get external help wasn't an easy decision, but Chatdesk has made it possible to scale. Our internal Customer Satisfaction Manager works with Chatdesk on everything from current responses to new ...

Outlaw: Bring the scents of adventure to every moment
美国
11个月 人在使用应用
2021年8月4日

Great multi-platformed customer support. Wonderful communication (catch-ups every week) and prompt addressing of any issues. Very satisfied with the help Chatdesk provides.

GERMAN KABIRSKI
美国
10个月 人在使用应用
2022年8月31日

Chatdesk has been so helpful with our customer service - our response times are significantly lower and the team is always so responsive when it comes down to feedback. The agents are available pretty much 24/7 including weekends, which is extremely helpful to us, but also great for the customers. They've made the process seamless by constantly communicating with their team internally and ...

WeWoreWhat
美国
9个月 人在使用应用
编辑时间:2021年4月15日

Our CX team at Thinx has significantly benefited from onboarding Chatdesk last year. At first, we used the Shift tool to automate some of our common phone requests like returns and forward calls to chat. We then most recently onboarded Chatdesk Teams and Trends for social support. With Chatdesk answering DMs, mentions, and posts, we have finally offered our customers 24-7 support and help on our ...

Thinx | Thinx (BTWN) | Speax
美国
大约24小时 人在使用应用
2020年8月31日

Chatdesk has supported our growth by helping us maintain fast response times and high-quality service over social channels. Our business fluctuates seasonally so Chatdesk's flexibility allows us to seamlessly scale our team based on demand. The Chatdesk team is also super responsive and easy to work with.

Andie
美国
19分钟 人在使用应用
2020年8月5日

Our Chatdesk Experts have been super helpful in providing support to our customers during after hours and peak times. We've been really impressed with the quality of their work and how easy it is to set flexible schedules that fit our needs. They're super responsive and will absolutely work closely with you to learn your brand voice and execute customer service the way you need them to.

Unbound
美国
2分钟 人在使用应用