Chatdesk: 24/7 Support

Name: Chatdesk: 24/7 Support
Brand: Chatdesk
Rating: 5.0 (16 reviews)

Plan gratis disponible. Prueba gratis de 14 días.

Calificación (5,0)

Reseñas

Desarrollador

Chatdesk

Get a special offer when you book a demo before November 15

Get the benefits of automation and human oversight

1:1 proactive outreach on social media for increased engagement

Easily connect your existing help desk and social channels

Características

Creada para tu negocio

Se usa directamente en el panel de control de Shopify

Acerca de esta aplicación

Fecha de lanzamiento

17 de junio de 2020

Idiomas

Inglés

Esta aplicación no está traducida al Español

Categorías

Gestión de tickets de atención al cliente

Funciona con

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

Connect your existing helpdesk, ecommerce tools, and social channels
Answer customer questions across social media, email, chat, and SMS
Provide 24/7 support, including weekends and holidays, with on-demand agents
Scale 1:1 customer engagement without needing to hire and train new team members
Increase conversions and achieve high CSAT with zero additional effort

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Precios

Prueba gratis de 14 días

Chatdesk podría facturar los cargos externos por separado de tu factura de Shopify. Más información

Free 2-week pilot

Gratis

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 al mes

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000 al mes

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Free 2-week pilot

Gratis

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 al mes

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000 al mes

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

16 reseñas

Calificación general

Recuentos por nivel de calificación

El 100% de las calificaciones son de 5 estrellas
16
El 0% de las calificaciones son de 4 estrellas
El 0% de las calificaciones son de 3 estrellas
El 0% de las calificaciones son de 2 estrellas
El 0% de las calificaciones son de 1 estrellas

25 de abril de 2024

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

Nomadica

Estados Unidos

Alrededor de 1 mes usando la aplicación

29 de julio de 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC

Estados Unidos

Alrededor de 3 años usando la aplicación

29 de julio de 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets

Estados Unidos

Más de 2 años usando la aplicación

28 de julio de 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka

Estados Unidos

Más de 2 años usando la aplicación

25 de agosto de 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics

Estados Unidos

Alrededor de 2 años usando la aplicación

Todas las reseñas