Chatdesk: 24/7 Support

Chatdesk: 24/7 Support

Piano gratuito disponibile. Prova gratuita di 14 giorni.
Valutazione (5,0)
Recensioni
Sviluppatore

Elementi chiave

Ideale per il tuo negozio
  • Si usa dal pannello di controllo Shopify

Informazioni sull’app

Lanciata

17 giugno 2020

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help. altro
  • Connect your existing helpdesk, ecommerce tools, and social channels
  • Answer customer questions across social media, email, chat, and SMS
  • Provide 24/7 support, including weekends and holidays, with on-demand agents
  • Scale 1:1 customer engagement without needing to hire and train new team members
  • Increase conversions and achieve high CSAT with zero additional effort

Prezzi

Prova gratuita di 14 giorni

Puoi ricevere addebiti esterni da Chatdesk separatamente rispetto alla fattura Shopify. Maggiori informazioni

Free 2-week pilot

Gratis

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900/mese

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000/mese

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Free 2-week pilot

Gratis

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900/mese

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000/mese

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

15 recensioni

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
29 luglio 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC
Stati Uniti
Circa 3 anni di utilizzo dell’app
29 luglio 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets
Stati Uniti
Oltre 2 anni di utilizzo dell’app
28 luglio 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka
Stati Uniti
Oltre 2 anni di utilizzo dell’app
25 agosto 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics
Stati Uniti
Circa 2 anni di utilizzo dell’app
3 marzo 2022

We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of data on what your customers are saying about your store - you should definitely use that feature as it will give strong indications on what your business should focus on next. Great people and great product - couldn't ask for a better service. Thanks ChatDesk!

FitFighter
Stati Uniti
Circa un anno di utilizzo dell’app

Informazioni sull’app

Lanciata

17 giugno 2020

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Sviluppata da Chatdesk

Informazioni su Chatdesk

Valutazione media: 5,0

Crea app per lo Shopify App Store da 4 anni

902 Broadway, Fl. 6, New York, NY, 10011, US

Assistenza

Invia un messaggio

9292484090

support@chatdesk.com

Questo sviluppatore non offre assistenza diretta in Italiano.