Elementi chiave
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Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
17 giugno 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Gestione ticket assistenzaFunziona con
Gorgias, Zendesk, Salesforce, Attentive, TikTok, InstagramSupercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
Prezzi
Prova gratuita di 14 giorniPuoi ricevere addebiti esterni da Chatdesk separatamente rispetto alla fattura Shopify. Maggiori informazioni
Free 2-week pilot
Gratis
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900/mese
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
On-demand support
$1,000/mese
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
Free 2-week pilot
Gratis
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900/mese
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
On-demand support
$1,000/mese
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
15 recensioni
- Il 100% delle recensioni ha 5 stelle
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Il 0% delle recensioni ha 4 stelle
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Il 0% delle recensioni ha 3 stelle
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Il 0% delle recensioni ha 2 stelle
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Il 0% delle recensioni ha 1 stelle
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.
We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of data on what your customers are saying about your store - you should definitely use that feature as it will give strong indications on what your business should focus on next. Great people and great product - couldn't ask for a better service. Thanks ChatDesk!
Informazioni sull’app
Lanciata
17 giugno 2020
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Gestione ticket assistenzaFunziona con
Gorgias, Zendesk, Salesforce, Attentive, TikTok, InstagramSviluppata da Chatdesk
Informazioni su Chatdesk
Valutazione media: 5,0
Crea app per lo Shopify App Store da 4 anni
902 Broadway, Fl. 6, New York, NY, 10011, US
Assistenza
Invia un messaggio9292484090
support@chatdesk.com
Questo sviluppatore non offre assistenza diretta in Italiano.