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Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
- Høydepunkter
- Bruk direkte i Shopify-administrator
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Gorgias
- Zendesk
- Salesforce
- Attentive
- TikTok
Kategorier
Kanaler
Arbeidsflytautomatisering
Priser
Free 2-week pilot
Gratis
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900 / måned
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, Email, SMS
14-dagers gratis prøveperiode
On-demand support
$1,000 / måned
- 24/7 support
- Starting at 400 tickets solved per month
- Social, Email, SMS, Chat
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (16)
- 100 % av vurderingene er 5 stjerner
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0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.
Chatdesk helps us efficiently manage our email and social volume. The customer service provided is exceptional. It's been a great solution for our small team. Highly recommend!
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Brukerstøtte
Appstøtte levert av Chatdesk.
Ressurser
Lansert
17. juni 2020
Tilgang til data
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem
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