Chatdesk: 24/7 Support

Chatdesk: 24/7 Support

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Classificação
5,0 (16)
Programador
Chatdesk

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help. mais
  • Connect your existing helpdesk, ecommerce tools, and social channels
  • Answer customer questions across social media, email, chat, and SMS
  • Provide 24/7 support, including weekends and holidays, with on-demand agents
  • Scale 1:1 customer engagement without needing to hire and train new team members
  • Increase conversions and achieve high CSAT with zero additional effort
Destaques
Utilize diretamente no Admin Shopify

Lançada

17 de junho de 2020

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Preços

As taxas externas poderão ser faturadas por Chatdesk, em separado da sua fatura da Shopify. Saber mais

Free 2-week pilot

Gratuito

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900 / mês

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

Avaliação gratuita de 14 dias

On-demand support

$1,000 / mês

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Avaliação gratuita de 14 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (16)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
25 de abril de 2024

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

Nomadica
Estados Unidos
About 1 month usando a aplicação
29 de julho de 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC
Estados Unidos
About 3 years usando a aplicação
29 de julho de 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets
Estados Unidos
Over 2 years usando a aplicação
28 de julho de 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka
Estados Unidos
Over 2 years usando a aplicação
25 de agosto de 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics
Estados Unidos
About 2 years usando a aplicação

Assistência

Chatdesk pode responder a qualquer pergunta que tenha sobre Chatdesk: 24/7 Support.

Programador

Chatdesk

902 Broadway, Fl. 6, New York, NY, 10011, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

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