Chatdesk: 24/7 Support

Chatdesk: 24/7 Support

Plano gratuito disponível. Avaliação gratuita de 14 dias.
Classificação (5,0)
Avaliações
Programador

Destaques

Construído para o seu negócio
  • Utilize diretamente no Admin Shopify

Sobre esta aplicação

Lançada

17 de junho de 2020

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help. mais
  • Connect your existing helpdesk, ecommerce tools, and social channels
  • Answer customer questions across social media, email, chat, and SMS
  • Provide 24/7 support, including weekends and holidays, with on-demand agents
  • Scale 1:1 customer engagement without needing to hire and train new team members
  • Increase conversions and achieve high CSAT with zero additional effort

Preços

Avaliação gratuita de 14 dias

As taxas externas poderão ser faturadas por Chatdesk, em separado da sua fatura da Shopify. Saber mais

Free 2-week pilot

Grátis

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900/mês

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000/mês

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Free 2-week pilot

Grátis

  • 2 weeks free
  • Launch support
  • Zero setup fee
  • Facebook, Instagram, Email

Proactive outreach

$900/mês

  • Send 1:1 outbound messages
  • Starting at 600 engagements per month
  • TikTok, YouTube, Reddit, X (Twitter), Email, SMS

On-demand support

$1,000/mês

  • 24/7 support
  • Starting at 400 tickets solved per month
  • Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

15 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
29 de julho de 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC
Estados Unidos
About 3 years usando a aplicação
29 de julho de 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets
Estados Unidos
Over 2 years usando a aplicação
28 de julho de 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka
Estados Unidos
Over 2 years usando a aplicação
25 de agosto de 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics
Estados Unidos
About 2 years usando a aplicação
3 de março de 2022

We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of data on what your customers are saying about your store - you should definitely use that feature as it will give strong indications on what your business should focus on next. Great people and great product - couldn't ask for a better service. Thanks ChatDesk!

FitFighter
Estados Unidos
About 1 year usando a aplicação

Sobre esta aplicação

Lançada

17 de junho de 2020

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Construído por Chatdesk

Sobre Chatdesk

Avaliação média de 5,0

A criar aplicações para a App Store Shopify há 3 anos

902 Broadway, Fl. 6, New York, NY, 10011, US

Assistência

Enviar uma mensagem

9292484090

support@chatdesk.com

Este programador não oferece assistência direta em Português (portugal).

Mais aplicações como esta

4,6 de 5 estrelas 1824 total de avaliações Plano gratuito disponível
Live Chat boosted with Chatbots for the best customer support
4,4 de 5 estrelas 665 total de avaliações Avaliação gratuita de 7 dias
Support made simple and scalable.
4,9 de 5 estrelas 713 total de avaliações Plano gratuito disponível
Drive sales with Livechat,Help Center,Email,Facebook,Instagram