Chatdesk: 24/7 Support

Name: Chatdesk: 24/7 Support
Brand: Chatdesk
Rating: 5.0 (16 reviews)

Gratisplan tillgänglig. Gratis testversion tillgänglig.

Betyg (5,0)

Recensioner

Utvecklare

Chatdesk

Get a special offer when you book a demo before November 15

Get the benefits of automation and human oversight

1:1 proactive outreach on social media for increased engagement

Easily connect your existing help desk and social channels

Höjdpunkter

Skapad för ditt företag

Använd direkt i Shopify-admin

Om appen

Lansering

17 juni 2020

Språk

engelska

Denna app finns inte översatt till svenska

Kategorier

Hantering av supportärenden

Fungerar med

Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram

Supercharge social media sales and customer support with AI and 24/7 coverage from US-based experts

As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.

Connect your existing helpdesk, ecommerce tools, and social channels
Answer customer questions across social media, email, chat, and SMS
Provide 24/7 support, including weekends and holidays, with on-demand agents
Scale 1:1 customer engagement without needing to hire and train new team members
Increase conversions and achieve high CSAT with zero additional effort

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Priser

Externa avgifter kan debiteras av Chatdesk separat från din Shopify-faktura. Mer information

Free 2-week pilot

Gratis

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 /månad

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

Prova gratis i 14 dagar

On-demand support

$1,000 /månad

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Prova gratis i 14 dagar

Free 2-week pilot

Gratis

2 weeks free
Launch support
Zero setup fee
Facebook, Instagram, Email

Proactive outreach

$900 /månad

Send 1:1 outbound messages
Starting at 600 engagements per month
TikTok, YouTube, Reddit, X (Twitter), Email, SMS

Prova gratis i 14 dagar

On-demand support

$1,000 /månad

24/7 support
Starting at 400 tickets solved per month
Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

16 recensioner

Helhetsomdöme

Antal per omdömesnivå

100 % av omdömena har 5 stjärnor
16
0 % av omdömena har 4 stjärnor
0 % av omdömena har 3 stjärnor
0 % av omdömena har 2 stjärnor
0 % av omdömena har 1 stjärnor

25 april 2024

Our experience with Chatdesk has been fantastic. The service has been exceptional, and the results are absolutely exceptional. I really recommend Chatdesk to anyone looking to enhance their customer experience and expand the opportunity for revenue in a real, easy to use way. Adding them to our suite of apps has been instrumental in our recent success.

Nomadica

USA

Ungefär en månad användning av appen

29 juli 2020

We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.

Agron LLC

USA

Ungefär 3 år användning av appen

29 juli 2020

Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.

Fable Pets

USA

Mer än 2 år användning av appen

28 juli 2021

The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!

ZitSticka

USA

Mer än 2 år användning av appen

25 augusti 2020

Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.

Mented Cosmetics

USA

Ungefär 2 år användning av appen

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