亮点
-
可直接在 Shopify 后台使用
关于此应用
推出日期
2020年6月17日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram使用AI和美国专家的全天候服务,提升社交媒体销售和客户支持
随着您的商店的增长,继续通过卓越的客户服务让客户感到满意。Chatdesk使用AI和美国的客户支持专家,帮助您在社交、电子邮件、聊天和短信中解决问题。我们找到您品牌的热情追随者,训练他们为您解决问题,并管理所有的调度和质量控制。 在BFCM之前,还有时间获得您需要的支持。我们的按需专家准备好帮助您。
- 连接您现有的帮助台、电商工具和社交频道
- 在社交媒体、电子邮件、聊天和短信中回答客户问题
- 提供全天候的支持,包括周末和节假日,有按需代理人
- 无需雇佣和培训新的团队成员,就可以扩大1:1的客户参与
- 不需要额外的努力,就可以提高转化率和实现高CSAT
包含自动翻译的文本
定价
14 天免费试用外部费用可能由 Chatdesk 收取,不会计入您的 Shopify 发票。 详细了解
免费2周试用
免费
- 2周免费
- 启动支持
- 零设置费
- Facebook, Instagram, Email
主动接触
$900/月
- 发送1:1的外发消息
- 每月600次参与起
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
按需支持
$1,000/月
- 全天候支持
- 每月解决400个问题起
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
免费2周试用
免费
- 2周免费
- 启动支持
- 零设置费
- Facebook, Instagram, Email
主动接触
$900/月
- 发送1:1的外发消息
- 每月600次参与起
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
按需支持
$1,000/月
- 全天候支持
- 每月解决400个问题起
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
15 条评论
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.
We have used ChatDesk for 2 years and they are simply the BEST. I can pretty much "set it and forget it" when it comes to all of my inbound from social / email / etc. They go above and beyond when answering requests like "my abandoned cart rate is a bit high - do you know why?" and only contact me when it is extremely urgent (they resolve things very quickly, too). They can provide a wealth of data on what your customers are saying about your store - you should definitely use that feature as it will give strong indications on what your business should focus on next. Great people and great product - couldn't ask for a better service. Thanks ChatDesk!
关于此应用
推出日期
2020年6月17日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
Gorgias, Zendesk, Salesforce, Attentive, TikTok, Instagram