Highlights
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Use directly in Shopify admin
About this app
Launched
June 17, 2020
Languages
English
Categories
Support ticket managementWorks with
Gorgias, Zendesk, Salesforce, Attentive, TikTok, InstagramSupercharge social media sales and customer support with AI and 24/7 coverage from US-based experts
As your store grows, keep delighting customers with exceptional customer service. Chatdesk uses AI and US-based customer support experts to resolve tickets for you across social, email, chat, and SMS. We find passionate followers of your brand, train them to solve tickets for you, and manage all scheduling and quality control. There’s still time to get the support you need before BFCM. Our on-demand experts are ready to help.
- Connect your existing helpdesk, ecommerce tools, and social channels
- Answer customer questions across social media, email, chat, and SMS
- Provide 24/7 support, including weekends and holidays, with on-demand agents
- Scale 1:1 customer engagement without needing to hire and train new team members
- Increase conversions and achieve high CSAT with zero additional effort
Pricing
14-day free trialExternal charges may be billed by Chatdesk separately from your Shopify invoice. Learn more
Free 2-week pilot
Free
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900/month
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
On-demand support
$1,000/month
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
Free 2-week pilot
Free
- 2 weeks free
- Launch support
- Zero setup fee
- Facebook, Instagram, Email
Proactive outreach
$900/month
- Send 1:1 outbound messages
- Starting at 600 engagements per month
- TikTok, YouTube, Reddit, X (Twitter), Email, SMS
On-demand support
$1,000/month
- 24/7 support
- Starting at 400 tickets solved per month
- Facebook, Instagram, TikTok, X (Twitter), Email, SMS, Chat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
15 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We have had great success with Chatdesk. Our ROI is beyond anything we could have projected. Highly recommend.
Chatdesk has been invaluable as we scale our business. Amazing customer service is a pillar of our brand and they’ve enabled us to provide tailored responses extremely quickly with enough flexibility to maintain our unique voice.
The Chatdesk team is an absolute dream to work with! They were quick to learn our processes and protocols and made an impact with our support tickets on day one. Chatdesk is a lifeline for high volume times like holidays and sale periods. Highly recommend!
Chatdesk has been a great partner for us. They’ve proven to help increase our organic social revenue MoM by driving conversions with best in class customer service.
Minimal time and effort for great payoff. Customer Support has been a huge weight lifted off our shoulders since we brought on Chatdesk. It was quick and easy to get started, and has helped our company scale support tremendously! Their whole team is great to work with too.
About this app
Launched
June 17, 2020
Languages
English
Categories
Support ticket managementWorks with
Gorgias, Zendesk, Salesforce, Attentive, TikTok, InstagramBuilt by Chatdesk
About Chatdesk
5.0 average rating
4 years building apps for the Shopify App Store
902 Broadway, Fl. 6, New York, NY, 10011, US
Support
Send a message9292484090
support@chatdesk.com
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