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Chaterimo set up quickly with unlimited messaging and customizable AI models that really boost customer support, even though it's pricing can be confusing.
I've been using Chaterimo for a few weeks now, and it's been really helpful for our customer service! The AI-powered chatbot is incredibly intelligent and responsive. The setup process was effortless. Highly Recommended for Store owners!
Genuinely Good App – Delivers Exactly What I Needed
Pros:
Fast Setup: The AI started working immediately after I signed up.
Cost-Effective: Offers unlimited messages per month at a very affordable price.
Flexible AI Options: Ability to choose from different AI models to best suit my store's needs.
Enhanced Answers: Google scraping improves the quality of responses using my knowledge base.
Order Info Fetching: Convenient feature that helps streamline customer support.
Cons:
No Product Images: The chat interface doesn’t show product images (though this isn’t a major issue).
Pricing Confusion: Initially found the pricing structure, especially regarding API keys for LLMs, a bit confusing. I eventually switched to using my own API keys.
I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!
The chatbot is incredibly easy to use, and the customer support team is always available to help. The 7-day trial was a great way to test the features