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I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.
I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.
We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter
My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.
My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.
Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.
I just started using it, but I have high expectations for improving the efficiency of shop management. Setup is very simple, with many AI models to choose from, and testing is also very convenient.
I have been looking for similar products that support real-time viewing on mobile phones. Their mobile app is very convenient, and new messages can be pushed directly. This is what I want.
For the moment it is very good, the only small drawback that I would like to be able to tell the bot how it should respond. But well, I love this app.
Convenient setup without the need for workflow. Can choose AI models, very user-friendly.