รีวิว (43)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 7% ของการให้คะแนนคือ 1 ดาว
9 พฤษภาคม 2023

I installed this plugin and it has been a game changer for my business!
The bot is able to access my store policies and inventory, allowing customers to chat with it and receive recommendations for products.
The convenience of the bot has improved my customer experience tenfold!

CHERISHIFY
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
9 ตุลาคม 2023

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Rung Rung Vietnam
เวียดนาม
ประมาณ 2 เดือน ในการใช้แอป
5 กันยายน 2023

I tried out a few ChatGPT apps, and this is the best app for custom knowledge base needs! Allothers can't really handle the knowledge base and are always giving the wrong answers, but HeiChat is spot on all the Q&A. Their customer service is also reliable and responds quickly, worth subscribing to HeiChat!

MOES
จีน
ประมาณ 2 เดือน ในการใช้แอป
heicarbook ตอบแล้ว 6 กันยายน 2023

Thank a lot! We are so glad that HeiChat helps!

16 ตุลาคม 2023

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

VillaCon Online
สาธารณรัฐโดมินิกัน
27 วัน ในการใช้แอป
15 พฤษภาคม 2023

this app has become an indispensable part of my customer service team. It can access my store policies and product listings without any effort and responds immediately to customers’ queries. It has been an immense help in improving customer satisfaction and increasing sales by providing prompt and accurate information to my customers.

Crazytrys™
สหรัฐอเมริกา
17 วัน ในการใช้แอป
28 กันยายน 2023

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.

Security System Solution
จีน
15 วัน ในการใช้แอป
15 พฤษภาคม 2023

I was pleasantly surprised by how seamlessly this app integrated with my Shopify store. It streamlined my customer service processes and delivered prompt assistance to my customers, resulting in higher satisfaction rates.

wbstone
จีน
5 วัน ในการใช้แอป
แก้ไขเมื่อ 31 พฤษภาคม 2023

My first impressions (and review) were very negative, however for the last month the App improved significantly and now is much more useful. The Chatbot is now able to "learn" the shop policies and to give relevant answers to questions regarding shipping and return conditions etc. Also the product recommendations improved a lot. The support team is very responsive and open for feedback.
So, to summarise: not yet perfect, but very promising and actually helpful AI Customer service.

Plámenna Fashion Boutique®
บัลแกเรีย
4 เดือน ในการใช้แอป
heicarbook ตอบแล้ว 8 พฤษภาคม 2023

I am deeply sorry for the inconvenience you experienced. We have fixed the bug and it should be working properly now. Several other stores have already started using it. If you would like to use it again, please reinstall. Thank you for your feedback!

13 กรกฎาคม 2023

a client messaged asking for an update on delayed shipment. I find this app automatically pulled up the details and let the customer know it would arrive in 2 more days. The entire exchange took seconds without me having to manually look up anything.
This app handles basic customer requests like order status, tracking, with any language,Now I no longer waste time repeatedly answering the same simple questions.

wanwu
สหรัฐอเมริกา
3 วัน ในการใช้แอป
30 พฤษภาคม 2023

this app is a must-have app for any Shopify store owner. Since installing it, I have seen a significant reduction in customer inquiries, as the bot is able to quickly and accurately answer any questions. It has been a real time-saver and has allowed me to focus on other areas of my business.

Amotopart
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
26 นาที ในการใช้แอป
heicarbook ตอบแล้ว 30 พฤษภาคม 2023

Thank you soooooo much!!!!
Hope we can help your business everyday!!!