評價 (20)

整體評分
4.3
各級評分數量
  • 80% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 15% 的評分為 1 顆星
2024年2月28日

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
英國
使用應用程式 24天
heicarbook 已回覆 2024年4月24日

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

2024年1月30日

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
阿拉伯聯合大公國
使用應用程式 6個月
2024年6月3日

Great App for shopify. Easy to install and work with.

LED-nordic.com
丹麥
使用應用程式 大約4小時
2023年10月17日

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

m-lenses
美國
使用應用程式 5個月
2023年9月28日

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.

Security System Solution
中國
使用應用程式 15天
編輯時間:2023年12月12日

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
美國
使用應用程式 11天
heicarbook 已回覆 2023年12月2日

Thank you so much man! We are glad that we helps!

2023年10月9日

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Rung Rung Vietnam
越南
使用應用程式 大約2個月
2023年10月16日

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

VillaCon Online
多明尼加共和國
使用應用程式 27天
2023年9月5日

I tried out a few ChatGPT apps, and this is the best app for custom knowledge base needs! Allothers can't really handle the knowledge base and are always giving the wrong answers, but HeiChat is spot on all the Q&A. Their customer service is also reliable and responds quickly, worth subscribing to HeiChat!

MOES
中國
使用應用程式 大約2個月
heicarbook 已回覆 2023年9月6日

Thank a lot! We are so glad that HeiChat helps!

2024年2月23日

素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。

EleksTube IPS Global by EleksMaker JAPAN
日本
使用應用程式 大約1個月