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I cant say how incredly good this app is! The bot is up to speed in seconds, the feedback fuctionality is soooo clever and it makes SUCH a great job as a customer helper! Love it!
We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.
Excellent application! Practical, the answers are perfect, and especially! The ability to modify answers so that the AI learns is truly a bonus! I recommend it without hesitation!
My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.
For the moment it is very good, the only small drawback that I would like to be able to tell the bot how it should respond. But well, I love this app.
Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!
My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.
Setup is very convenient, free version has comprehensive features. Let's launch it for a few days to see the effect.
Highly recommend HeyChat! Amazing customer support and agility for our needs!
I downloaded the mobile app HeiChat, and when my customer submitted a ticket, I saw it immediately on my phone. I have tried so many apps, and this is the only one.