HeiChat: ChatGPT Sales Chatbot , 19 reviews

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
    15
  • 5% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
    3
February 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
United Kingdom
24 days using the app
heicarbook replied April 24, 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

Edited December 12, 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
United States
11 days using the app
heicarbook replied December 2, 2023

Thank you so much man! We are glad that we helps!

May 25, 2023

Unfortunately, could not get passed setup. Program could never finish loading its Basic Setup Menu and Membership Menu for setting up. Also the few changes that I was able to make with the other menus that it has, they did not save my modifications. They need to debug their setup program. Also it would be good to see how the chatbot works before installing to your main theme.

Veinte 07
Mexico
26 minutes using the app
heicarbook replied May 25, 2023

It's a bug and we've fix it,go ahead and try again,you will be pleased!

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